wio.ioReviews of wio.io

If you lose access to your phone number, and forget your password: you will never get access to your bank account again. Just wave goodbye to your money. Been trying to solve the matter for 3 months now.

Worst customer service ever

Horrendous customer support system (just check the other reviews) - absolutely pathetic for a “bank” that invested so much in product, marketing, partnerships, etc… Can’t even get the basics of financial services right

Even one star is still too many here. It is cruel to talk to the service both on the phone or via Whatsapp. Sometimes you don't get a response for 48 hours (and I don't mean over the weekend!) or you don't get an answer to your problems. It is the worst thing I have ever experienced in the banking sector. Transfers to my own account are not credited for up to 10 days later and I regret even opening an account here. The app is very smart and clear and functional - but that's the only thing. I will complain to Sanadak of the Central Bank of the UAE about Wio and can only advise against publishing his account here!

Worst bank in the world. Our business account of over 1 year was shut down with no reason and they gave us less than 2 weeks to find alternative banking. Crippled our business, caused damage and stress. Would NOT reccomend WIO for any banking whatsoever. AVOID. ZERO STARS.

Very bad bank, bad customer service they don’t answer they do not give any sort of help. As an entrepreneur bringing money from USA to here especially a high amount i thought id get more help. If i can stop one person from joining PLEASE AVOID! You will regret it

Really worst service, unprofessional customer service, giving wrong information, no whats apps reply for days Hiring some agency outside uae for less right who cant even take care of business account Don’t waste your time with wio business account

It is impossible to get in contact with Wio bank. Again this month I have an international transfer which for some reasons is not getting processed. Wio do not reply to e-mails, to whatsapp messages, to call-back requests or anything else. Sorry, but this is not a serious bank