wio.io is listed under Banking & Money.
wio.io (wio.io) has 155 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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A CUBE P.
Wish we could rate this bank minus as this is the worst bank where one can deal with my GBP 35,000 is on hold for the last 6 months I have tried visiting the head office in Abu Dhabi and calling them and emailing them numerous times but they didn't response. I can see my money in the bank statement and can't withdraw it. They are the biggest scam in the Dubai Banking system.
Kamal U.
Ive been trying to retrive a payment (£5500 GBP) which i made that was rejected by the beneficiary almost 2 months ago and no one at wio helps. I have called wio about 10 times to resolve this and havent made any progress. Also asked the customer services agent agent to get a manager to call me on atleast 5 occasions ,but no one ever calls back. Appaulling service based on this i wouldnt even give one star!
Samer
The worst customer support of any bank I have ever dealt with. Could not access my account for weeks. Even after speaking with their support, they escalate the ticket to their "technical team", then nothing happens. You contact them again and they will straight up ignore your questions and close the chat in your face. Rest assured we will find a new bank!
shubhamdxb
We are expected to receive 1 wire on 9 july and its 9 aug not update yet guys its our hard earned money please don't scam us please give us our money back
Shalom
over charge. customer service slow and not helpful. always chagrin extra and no one to spake too !
Mahmud M.
This WIO deducts the subscription charge for August 2024 on 2nd August 2024. Which is totally unacceptable. Its is worse service i ever found in UAE.
Yavuz A.
Terrible , unclear onboarding process for business banking and it is painstakingly long if your parent company isn’t located in UAE. Call centre agents are clueless . Stay away!!!
David T.
I've been a Wio customer for a few years now - since just after it launched. It's very basic banking operations work fine. But if you have a question, good luck getting any response at all. Service is TERRIBLE. Not responsive at all, Whatsapp channel is useless, slow, inaccurate and basically a waste of effort. I do not recommend this service at all due to the lousy customer service.
