wio.ioReviews of wio.io

STOP USING THIS BANK NOW. YOU’RE MONEY AND PERSONAL DETAILS ARE AT RISK WITH THIS BANK.

service 0/10 account opening 0/10 logo 8/10 can‘t recommend this bank

USELESS CUTOMER SERVICE, Overphone they say something and later e mail say otherway around. Useless bank & also useless customer service Very very poor customer service - Better dont go with WIO.

Terrible experience! I have been trying to get past the very first step on the app for weeks now but the app simply does not work. Each time I contact customer service I get a generic response that they probably just send to anyone who contacts them saying the problem has been resolved. In reality, nothing has been resolved and I don't even think anyone read my query. For a digital bank to have an app that does not even work and customer service who cannot help with the most simple of issues, I would be very worried about having any funds with them. I would advise extreme caution before proceeding with Wio. They clearly do not have the infrastructure and support in place to run a bank.

I was planning to open with WIO bank, but after reading all these bad experience comments, there is no way I trust them with my money. They really have to improve or they will close business soon.

This bank steals its customers' money, literally! Stay away from this fraud of the bank, they freeze accounts then do not release the funds. Their customer service will give you the run-around for months if needed. It is incredible that the UAE Central Bank allows these scams to happen in broad daylight, it says a lot about the country. I will never do anything in the UAE again, not safe.

Worst Support ever, imagine I want to receive payments and they decline the payments from stripe and my customers. After I want to ask any support agent , they don’t respond to me and don’t care about my case. Worst bank I’ve ever seen in my life.

been using my Wio for just 5 days and then my account went" Sorry, something went wrong. Try later..." raised ticket to them, contact them in customer service, WhatsApp, and Facebook. 4 days later, nothing happened. They are just saying, "Rest assured that we are working on this and will update you as soon as possible." We've escalated this to the team. The same answer I'm getting for the couple of days. I'm really wondering if this team is working or sleeping or if they're not real at all.