WinterNodeReviews of winternode.com

My first time hosting a Minecraft: Java Edition server. Also, my first time hosting a Minecraft server that isn't a Realm. Heard about these guys when a company hosting a server I am associated with had to shut down, WinterNode was suggested to migrate to. New to this, I opened a support ticket and the team were happy to help with my 'I know this is a stupid question, but...' type of questions. Now that we're all set up, the server is very reliable and performs incredibly well especially for its price.

Attentive, professional, willing to go the extra mile. I have been operating servers for over a decade and the value provided by WinterNode in hardware and support is unrivaled even by my incredibly expensive AWS and Microsoft enterprise support plans. Thank you for providing knowledge even outside your own hosting services!

Nathan was super quick to reply to my support ticket and fix my problem.

I haven't had many problems at all with Winternode. The few problems I have had, the customer support team answered quickly and efficiently (less than 15 minute response time). Their platform is easy to use and fairly intuitive. A great choice for a smaller server like mine.

I ask for a Aikar flag to optimice my server and they do all the process, other thing, they send me especific docs of my backups i request, the only hosting that have time for you! "I've added Aikar flags and 1.5G of Ram Overhead to your server. Please restart your server to avail of the recent changes. If you plan on upgrading your service in the future, please make sure to get in contact with us as these manual changes may not reflect/revert upon upgrade automatically."

I absolutely love the service they provide. I've been running a heavily modded forge server with plugins as well with no issues for almost half a year now. The team went above and beyond with helping me set up the server when I first joined. They spent several hours helping me load and transfer everything I had from a previous host.

Very helpful especially "Falceso" and "Brandon". I'm completely new to this whole server thing and they helped me even though it may have been a easy/obvious fix.

Support is great! They helped me out right away and everything worked fine. Server panel is pretty self explanatory so I figured it out after playing with it or a few minutes. People are very friendly and highly recommend.