Winn-Dixie StoresReviews of winndixie.com

I went to the store in the morning and filled up my cart at 7:50am I went to check out. I was told I would have to use self-service as no other registers were open until 8:00am. The deli would open at 9:00 am so nothing from there either. At 75 years old I do not use self checkout for more than a few items. Store location Nova Road, Port Orange FL

The company forces you to use the phone app and not a card. No problems there, right? When you accrue points, the Customer Service Reps can go into your account to find out how many points you have, write down your phone number, go to the nearest grocery store, and use your phone number to buy their groceries with your points. This happened to me twice so Winn DIxie refuses to give me back the points I earned. If they would make it so you cannot use your phone number to check out then everything would be good. They refuse to make this change because they'd have to reinvent the app. So they care more about their vulnerable app than their customers. Because of Winn Dixie's app and being complicit in theft by their CSRs, I shop at their competitors now.

This is about the pharmacy, I have been going to this pharmacy for years and have walked away disappointed 98% of the time, when you call for a refill on the phone it gives you a time your prescription is supposed to be ready, well in the few in yrs that I have been doing this I can remember one time when my prescription was ready on time only one!!!! I’m tired of this I’m going to find a new pharmacy. Over all poor costumer service as well! Don’t fill here

Today is like many other time I have shopped at Winn Dixie . You get a flyer about something on sale and when you get there there is none. Here are some of the reasons I have gotten, the truck did not show up, another reason not on sale until next week, when fact I showed them the flyer, and it was on sale. Today they showed king crab legs and they have none I was told they had none it might come on Friday. This happens all the time, if your going to put something on sale you need to have the item to sale on the day it goes on sale. It is a pain when you take time out of your day to get there early to get an item that is on sale and they have none very very customer service.

I'm putting this review in for a friend who happens to be a senior citizen and is given "GRIEF", every time he goes to the Winn Dixie located at 14600 Palm Beach Blvd Fort Myers, FL by the cashier named JULIA!!! I was with him while he went inside. Today he went in for orange juice and a can of canned pumpkin. He often uses his medicare healthy benefits card to pay for his items. Today, she told him that it doesn't work and that he needs a PIN to use the card, which is NOT true! She ended up calling the store manager, who touched ONE BUTTON, and she said, OH! Of course the transaction went through. But when he said he wanted to attach the sale to his account, JULIA said, IT'S TOO LATE! So, he missed out on the discount for his orange juice, because the discount expires tomorrow!!! All because this JULIA who is constantly RUDE to him, doesn't know how to do her job! Maybe JULIA should put some time into LEARNING HER JOB, instead of giving "GRIEF" to customers!

They used to call themselves "The Beef People" That's laughable. Now they sell the lowest quality meat in any major chain anywhere. The idea of trying to deceive people by stating in their ads that most their beef is "Govt. inspected"...like that is some sort of bonus.. All beef in this country is inspected if it's sold at a major grocery store. The fact that theirs doesn't even make the lowest grade of "choice" should tell you something. Why try and deceive people? Their ground beef has enough added water to fill a glass, their hams are miserable and full of water, I just bought one and it is nothing but fat, tendons, bone and WATER!! An insane amount. Their chicken is 1/4 skin and 1/4 fat 1/4 bone. I have family that worked for this company for over 25 years then retired. I have stories that make your toes curl. But I digress... Every store brand product that I have ever tried is a fail. Their produce spoils quicker than Aldi's and time after time they try and pass off half rotting onions and potatoes and cucumbers etc. I only go out of desperation when I am in need of a few things. They are just a block away. But I am done with them. I will drive the miles to PUBLIX and spend more for at least far better quality and a strong money back satisfaction guarantee. If Winn Dixie thinks throwing money at remodeling their stores, which they desperately needed, will make up for their high prices and the low quality on almost everything they sell, not too mention the highest egg prices of all the stores chains, they are mistaken. They will fool a few but not me, not anymore. I AM DONE! If you are from out of state and new to Winn Dixie chains, try to avoid them. They have gone so far downhill in quality it is a crime.

Last night I was in a windixie in starke and the manager with blonde hair kicked out my service dog even tho I told her he is my service dog her reason was he wasn’t wearing his vest I registered him 2 days ago that why he doesn’t have it yet but she didn’t even ask she wanted him out