WINIXReviews of winixamerica.com

Appreciated the discount on my filters!

No hassle in ordering products

Easy shopping interface,timely delivery.

Came in as expected. Fast delivery. Works. Easy to setup.

Don't purchase these directly from Winix becuase if you have an issue you will need to find a huge box to send it back, and it will cost you a fortune to return it. I've had two of their T800 air purifyers go wrong, with the exact same problem. One I returned to Amazon, but the other is still in my house, and it's a £200 paperweight. They even tried to infer that my cats sitting on the product may have caused the issue, when my cats were unable to access the second one that just broke.

Product is well made

Love your products. I have two air purifiers. They do their job!

Absolutely disgraceful customer support from Winix. I own a Winix Zero Pro air purifier and the replacement filters have been out of stock in Spain for months, with no end in sight. I emailed Winix support and was told the filter would be back in stock "soon". That was obviously a lie, since weeks later there is still no stock anywhere. Winix is happy to take your money for the device but has no interest in supporting it afterwards. If you cannot guarantee availability of basic consumables like filters, you should not be selling the device in this market. Avoid Winix, you will be left with an expensive paperweight and a support team that lies to your face.