Mark F.
Excellent service
I have used Wings agents for over 12 months. The agents are excellent. Hard-working and diligent. I strongly recommend Wings to other companies.

Wing Assistant helps businesses stay organised and productive by providing dedicated Executive Assistants, Virtual Assistants, and trained remote talent for critical day-to-day operations. Many companies rely on Wing for high impact executive support as well as administrative work, customer support, marketing assistance, sales development, real estate coordination, and healthcare-related administrative roles.Wing’s service is designed to feel like an integrated part of each client’s team. Every client is matched with a dedicated assistant who learns their workflow, tools, and preferences. A Customer Success Manager oversees onboarding, helps establish routines, and checks in regularly to ensure the partnership is running smoothly. Wing assistants work within the platforms a business already uses, supporting a wide range of CRM, communication, project management, and ecommerce tools.For companies that need more than one role, Wing can also provide Wing Teams complete functional or cross-functional remote teams built around a client’s specific operational needs or growth priorities. These teams offer a scalable way to outsource entire workflows while maintaining structure and oversight.With flexible full-time and part-time plans, Wing Assistant enables organisations to focus on higher value work while keeping everyday operations running efficiently.
Wing Assistant (wingassistant.com) has 51 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Mark F.
I have used Wings agents for over 12 months. The agents are excellent. Hard-working and diligent. I strongly recommend Wings to other companies.
David
My company's experience with Wing has been very positive. Our overseas colleagues are enthusiastic, competent, and reliable. We count on Wing to provide efficient, cost-effective administrative help for our operations and recruiting departments. On the rare occasion that we have a billing issue, their customer service has been responsive, and willing to come to a mutually beneficial solution. I would not hesitate to recommend Wing to businesses who need administrative help on a temp to perm basis
Response from Wing AssistantDec 9, 2025
Dear David, Thank you for taking the time to share your thoughtful feedback. We’re glad to hear that your partnership with Wing has been consistently positive and that our team has supported both your operations and recruitment efforts effectively. We’re also pleased to hear that any billing matters were resolved quickly and collaboratively. Your confidence in recommending Wing to others means a great deal to us. Should you require any support, your Client Success Manager is always available to help. Happy Holidays, Wing Team
Kaushik S.
My experience with Wing Assistant was very frustrating. After paying a deposit, I was completely ghosted for over three weeks, even though they had promised a clear onboarding timeline. When I finally got a response, they admitted to “an unexpected setback that affected [their] ability to meet the initial SLA timeline.” Despite that, they refused to refund the deposit, claiming that “as outlined in the contract you signed, the deposit is non-refundable, particularly in cases where we’ve already provided candidates for your role.” However, no qualified candidate was actually provided, and communication was virtually nonexistent during that time. They did offer to apply the deposit “as a credit toward your next hire,” but after this experience, I have no interest in working with them again. The lack of accountability, poor communication, and refusal to make things right makes this a service I cannot recommend.
Response from Wing AssistantDec 7, 2025
Dear Kaushik, We're sorry you did not have the expected experience. While we understand that you may not have liked the candidates that were provided to you, we hope that you also understand that significant time and effort goes into presenting candidates that fit your requirements on paper. Almost all of our clients are happy and satisfied with the talent we provide, and whenever a match doesn't turn out as expected, Wing Assistant offers free replacements. We're sad to hear you don't want to use your deposit to give it another try. However, if you ever change your mind, we will honor this promise! Happy Holidays, Wing Team