john
A truly positive experience
Orders were delivered quick, accurate, and without any hassles.
The Wine Cellarage is a wine retail shop located in New York City offering a single point for our clients to purchase and properly store their wine collections. The Wine Cellarage services over 400 private collectors and a growing base of retail clients from our 25,000 square foot climate-controlled wine storage facility. The Wine Cellarage is dedicated to sourcing wines that combine the finest quality with the best possible value at all price points and we are committed to providing clients with outstanding service and wine expertise.
Wine Cellarage (winecellarage.com) has 244 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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john
Orders were delivered quick, accurate, and without any hassles.
Ron
No concerns ever....the best service either by email or phone. Great group of people.
Maysel
We buy wine from all over and Wine Cellerage continues to be one of my favorite shops! They always have very large and varied selections, and the fact that they can ship to my home state is a HUGE PLUS. I have never had a problem with orders, payments or shipments and I feel like we are treated as friends, not just customers.
Eduardo
A high-end wine that I was supposed to get in April arrived in November and I had to be chasing the company to get updates on it with changing dates of arrival every time. Not a service you expect.
Response from Wine CellarageNov 20, 2015
Dear Eduardo, Please accept our sincerest apologies for the delay with this order. Unfortunately, in dealing with future arrival wines coming from overseas, there can sometimes be delays and this particular delay was outside of our controls. We are sorry that our service fell short for you and we did not keep you more informed. We certainly strive to offer the very best customer service possible. I would like to offer you a coupon to redeem against a future purchase in the hopes that this will help the situation. I can email the details under separate cover. Best Regards, Gretchen Dec COO
Elaine
I appreciate the selection and the cellerage's emails. Delivery occurred exactly as planned and my one inquiry about the order was promptly answered.
Gary
I've had great service from the folks at Wine Cellerage, -great pricing and wines available for shipment immediately-shipments always arriving well packed safe and on time. No hassle process, no unnecessary nor unsolicited marketing in communications.
Craig
Great selection and my orders were processed and delivered on time.
Robert
We have had only good experiences purchasing our wine from Wine Cellarage.