Windy City Cigars Reviews | Read Customer Reviews of windycitycigars.com

Windy City CigarsReviews of windycitycigars.com

4.7277 reviews
Smoking & Tobacco
912 Donata Ct, Lake Zurich, Illinois

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Windy City Cigars

About Windy City Cigars

Windy City Cigars has proudly served cigar and tobacco enthusiasts since 2002, offering one of the most extensive selections of cigars, pipe tobacco, RYO supplies, and smoking accessories in the U.S.Our mission is simple: to provide premium quality products at competitive prices, backed by reliable service and a passion for the cigar lifestyle. Whether you’re new to cigars or a long-time aficionado, you’ll find everything you need — from exclusive cigar samplers and humidors to rolling machines, tubes, and specialty blends.Why customers choose us:✅ Extensive product selection across top brands and unique finds✅ Competitive pricing & bundle deals designed for value✅ Freshness guaranteed with careful storage and handling✅ Fast, secure shipping with order tracking✅ Customer support from a team that truly knows cigarsAt Windy City Cigars, we’re more than just an online store — we’re part of a growing community of cigar lovers who value craftsmanship, tradition, and enjoyment.We welcome your feedback as we continue to improve and deliver the best experience possible.Your trusted source for premium cigars & tobacco since 2002

Windy City Cigars (windycitycigars.com) has 277 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: windycitycigars.com
Website: windycitycigars.com
Category: Smoking & Tobacco
Location: Lake Zurich, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Windy City Cigars reviews

Showing 241 reviews with 5 stars · Clear filters

Bill G.
Oct 2, 2025
Aways arrives exactly as ordered.
Always arrives exactly as ordered.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your orders always arrive exactly as expected. We truly appreciate your support!
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Michael F.
Oct 2, 2025
This place is great.
The ordering process is very simple and straightforward. They have my tobacco 99.9% of the time. They don't gouge you for shipping costs and are *very* prompt in fulfilling and shipping your order.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you find the ordering process simple, our product availability reliable, and our shipping prompt and fair. We truly appreciate your support and loyalty!
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Georgina E.
Oct 2, 2025
Windy City Cigars
Good selection, low prices and quick shipping!
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our selection, pricing, and quick shipping. We truly appreciate your support!
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customer ken B.
Oct 1, 2025
connie is so kind an very nice to talk to ,makes my day
they are always helpful an kind
Response from Windy City CigarsDec 10, 2025
Thank you for your kind words! We’re thrilled to hear that Connie and our team have made your experience positive. We truly appreciate your support and are glad to brighten your day!
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Tommy G.
Oct 1, 2025
Excellent customer service
Excellent customer service! Speedy delivery! Everything was perfect! I'll be ordering everything from Windy City Cigars from now on!
Response from Windy City CigarsDec 10, 2025
Thank you so much for your kind words! We’re thrilled to hear you had a perfect experience with our customer service and speedy delivery. We truly appreciate your support and look forward to serving you for all your future orders!
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Gloria S.
Oct 1, 2025
Fast delivery and products were fresh…
Fast delivery and products were fresh and arrived in pristine condition. Will be shopping on the regular!
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your order arrived quickly, fresh, and in perfect condition. We truly appreciate your support and look forward to serving you regularly!
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Marsha M.
Sep 30, 2025
Quick easy and simple
Recommended by a friend quick easy and simple
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your experience was quick, easy, and simple, and we appreciate your friend’s recommendation. We truly value your support!
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Dickie H.
Sep 30, 2025
Great company
Great company. Order arrives quickly everytime. Always good.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your orders consistently arrive quickly and meet your expectations. We truly appreciate your support!
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