Windy City Cigars Reviews | Read Customer Reviews of windycitycigars.com

Windy City CigarsReviews of windycitycigars.com

4.7277 reviews
Smoking & Tobacco
912 Donata Ct, Lake Zurich, Illinois

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Windy City Cigars

About Windy City Cigars

Windy City Cigars has proudly served cigar and tobacco enthusiasts since 2002, offering one of the most extensive selections of cigars, pipe tobacco, RYO supplies, and smoking accessories in the U.S.Our mission is simple: to provide premium quality products at competitive prices, backed by reliable service and a passion for the cigar lifestyle. Whether you’re new to cigars or a long-time aficionado, you’ll find everything you need — from exclusive cigar samplers and humidors to rolling machines, tubes, and specialty blends.Why customers choose us:✅ Extensive product selection across top brands and unique finds✅ Competitive pricing & bundle deals designed for value✅ Freshness guaranteed with careful storage and handling✅ Fast, secure shipping with order tracking✅ Customer support from a team that truly knows cigarsAt Windy City Cigars, we’re more than just an online store — we’re part of a growing community of cigar lovers who value craftsmanship, tradition, and enjoyment.We welcome your feedback as we continue to improve and deliver the best experience possible.Your trusted source for premium cigars & tobacco since 2002

Windy City Cigars (windycitycigars.com) has 277 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: windycitycigars.com
Website: windycitycigars.com
Category: Smoking & Tobacco
Location: Lake Zurich, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Windy City Cigars reviews

Showing 241 reviews with 5 stars · Clear filters

KAREN L.
Oct 13, 2025
Always on time.
Always on time.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your orders consistently arrive on time. We appreciate your support!
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Fernando Armando Garcia B.
Oct 13, 2025
Fast shipping
Fast shipping, well packed A++++
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your order arrived quickly and well-packed. We truly appreciate your support!
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Gordon P.
Oct 13, 2025
Ease is viewing website and ordering
Ease is viewing website and ordering
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you find our website easy to navigate and ordering simple. We appreciate your support!
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Mary T.
Oct 13, 2025
Always have what I need
Always have what I need. Delivery very fast. Good customer service.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you consistently find what you need, enjoy fast delivery, and have a positive experience with our customer service. We truly appreciate your support!
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Mike T P.
Oct 12, 2025
Very Dependable
Very Dependable, and FAST
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you find us dependable and fast. We truly appreciate your support!
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Amin W.
Oct 12, 2025
Shipping is on time the way it's packed…
Shipping is on time the way it's packed is perfect the quality of the product is perfect but I do have one little suggestion i wish you'd bring back the free gift over a $100 purchase that was awesome Otherwise you're a great company Highly recommend this company when purchasing tobacco products
Response from Windy City CigarsDec 10, 2025
Thank you for your thoughtful feedback! We’re thrilled to hear that you’re happy with our shipping, packaging, and product quality. We appreciate your suggestion about the free gift on orders over $100 — we’ll definitely take that into consideration. Thank you for recommending us and for your support!
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Debra G.
Oct 12, 2025
Everything was good but website was…
Everything was good but website was slow and had to go to a old order to find my tobacco
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear everything else met your expectations, and we appreciate you letting us know about the website speed and navigation issue. We’re always looking for ways to improve the user experience and will take your comments into consideration. We truly appreciate your support!
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Lisa G.
Oct 12, 2025
Always a pleasure when dealing with…
Always a pleasure when dealing with Windy City Cigars! Not one complaint, ever!
Response from Windy City CigarsDec 10, 2025
Thank you so much for your kind words! We’re thrilled to hear that every experience with Windy City Cigars has been a positive one. We truly appreciate your support and loyalty!
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