Wind & WeatherReviews of windandweather.com

my husband purchased a wind spinner in June for my birthday in August, I was very happy with my wind spinner, put it together, dug a hole, waited to enjoy. Did not have a windy day until September. I then noticed the top spinner was not spinning. Took a closer look then realized the top spinner was defective, not sure if this company has quality control, so I called wind and weather, but since my husband purchased in June and I did not received until August and did not have a windy day until September there is nothing wind and weather will do to fix my defective wind spinner. So my advice to any thinking of purchasing from wind and weather, maybe try Plow and Hearth.

I like some of their products but the current state of Customer Service is a D. I ordered two items on 7/7/26. One of the items was received quickly. The other item which I ordered for a birthday gift turned out to be on backorder which they never mentioned. (It is still for sale on their website.) I never heard anymore from them all July. Called today-still on backorder and no news on when my paid-for order will be finished. Maybe I can use it for Christmas!

If I could give it 0 I would. Terrible customer service and product. All overseas people who barely speak English. No help for customer at all.

I've been a long time customer of Wind and Weather. Unfortunately, over time, the quality of their products have become much poorer. I bought SKU # ETM3921, the "Easy-To-Read Weather-Resistant Outdoor Digital Window Thermometer. We cleaned the window as instructed, but the suction cups that hold the thermometer to the window failed, twice. The second failure resulted in it cracking. I called customer service and was on hold ~45 minutes. When their agent finally answered and I explained what happened, she said, "What do you want me to do about it." Not even a I'm sorry, just we don't know what you did with it, so we won't do anything about it. She was also quite rude about the whole situation. I'm done shopping at Wind and Weather!

The offer code on the catalog gave me $8 off on a $39 doormat, but at checkout, there was a $5 "processing fee". I called to complain. First, they denied that the charge existed, they told me it was a post office charge for insurance. I read the description of the charge right from the web page. They said there was nothing they could do. With the processing fee and delivery charges, my $39 item was going to cost $65!

Very clever with their "offer codes". The so-called use of them in utilizing an online coupon that claims to be current? NOT SO. I tried to purchase twice in two days - same experience each time, though first total was $104 and second was $113. Very very specious manner of ordering what SHOULD be discounted and as it turns out? IS NOT. Lesson learned!

If I could give them zero stars I would! I don’t know what happened to this company but they used to be a great company ! They would answer calls quickly and had great customer service but no longer! Now calls are outsourced overseas, wait times are 25min+ & after two emails with no response & two calls today for a $200 item that’s defective (which I only want replaced not refunded), they won’t help with a replacement because it’s past the 30 days even though it was ordered during Xmas ! This has never been an issue before & I used to love this company and their whimsical outdoor decor but I will not order from them ever again after this! Y’all have lost a long time dedicated customer :(

My mom called to order items for Christmas. They assured her if she paid $70 in expedited shipping, she would have it before Christmas. Package was delivered 1/2/26. We have emailed, called and now sitting on hold for 45 min to get someone to send return authorization NOW rather than waiting another 24-48 hrs for a return code.