customer
Bye..Bye...Bye
I was in the cash or card self checkout and had my own bags, which for some reason require a checker to log in and clear how many of my own bags I am using. When the checker arrives she tells me I have too many items and I can only checkout 15 items or less due to the machines breaking down because of too much weight, apparently. So, I said can I just ring up 15 items, pay for them and then ring up the others as a separate order, so the machine doesn't get overloaded? And the checker says I will get someone to explain this to you since you do not understand. So, she calls over another checker who is quite rude and I ask her if I can ring up two separate orders, so I do not go over the weight limit and she tells me, NO! You can only ring up 15 items. At that point, I took my purse and my bags, left my cart and said, "That is ridiculous. I will no longer be shopping here again." So, Winco, you lost a customer due to the fact that I was not allowed to use the self check out for 2 separate orders. Which I might add is how I always check out, each and every other time I have shopped here. I guess your customers are not a top priority for you, good to know.


