WINCReviews of winc.com

Response from WINCSep 17, 2025

Hello Teri, Thank you so much for the wonderful 5-star review! We’re thrilled to know you’ve enjoyed our reds and noticed the improvement in our white wine selection. Hearing this from a long-time customer means the world to us. We’re equally grateful for your kind words about our customer service. It’s always our goal to make your experience outstanding. If there’s ever anything we can assist you with, please don’t hesitate to reach out at 844-444-9311, via live chat, or at [email protected]. Warm regards, Splash Wines Customer Service Team

Response from WINCSep 14, 2024

Hi Kate, Thank you so much for your kind words! I’m glad to hear that our team was able to assist you quickly and that you found our service informative. Congratulations on your pregnancy, and we completely understand your decision to pause your membership. We look forward to welcoming you back when the time is right. If you need any assistance in the future, don’t hesitate to reach out to us via email [email protected], live chat or call us at +1 855 282 5829. Wishing you all the best! Best regards, Winc Customer Service Support

Response from WINCSep 14, 2024

Hi Amanda, Thank you for your kind words! We’re delighted to hear that you found our service friendly and responsive. If you need any further assistance or have any questions, please feel free to reach out to us via email [email protected], live chat or call us at +1 855 282 5829. We’re here to help and look forward to serving you again! Cheers, Winc Customer Service Support

Response from WINCSep 14, 2024

Hi Barbara, Thank you for your feedback! I’m thrilled to hear that Jennifer was so helpful and stayed with you until your order was completed. We’re proud of our team’s dedication to providing excellent service. If you need any further assistance or have additional questions, please don’t hesitate to reach out via email [email protected], live chat or call us at +1 855 282 5829. Your satisfaction is our top priority and we’re here to help! Cheers, Winc customer Service Support

Response from WINCAug 9, 2024

Hi Coren, Thank you for sharing your experience with us! We're delighted to hear that Jennifer was able to assist you quickly and effectively. We appreciate your kind words and are thrilled that you enjoy our wines and customer service. Your feedback is invaluable to us, as we are committed to making continuous improvements based on your input to ensure a seamless shopping experience. We'll share your comments with our team and continue to strive for the best customer service possible. Should you have any questions or concerns please don't hesitate to reach out to us via email [email protected], live chat or call us at +1 855 282 5829. Cheers Rowena T Winc