Wilson CarterReviews of wilson-carter.com

Scam site. Says it’s London. Based in China. Very poor quality items only vaguely similar to products in photo. Refuse to take responsibility for returns. AI based communications. Excuse after excuse. Have had to ask bank to handle refund. DO NOT BUY FROM THEM. I note they already have a new online shop with same product photos and a new company name….

Do not use I used this company unfortunately without checking them out - I think it is a scam - no order was received- and there was no response when I asked for my money back - do not use

The Maurice every day trousers delivered to me do not match the photos, description and specifications ( cotton/ polyester blend) on the website. They are made of poor quality 100% polyester with a non matching stitching at the waist and look and feel cheap. I requested a returns address but the company has repeatedly declined to provide one. They have offered for me to keep the purchase and a) send a different product at no extra cost or b) receive a maximum 30% refund neither of which would satisfy me, but haven’t supplied a returns address. They say the cost to me to return the item would be almost as much as the value of the purchase, and the process very complicated. I am very dissatisfied and would not recommend others to buy from this company.

What an awful company. I am kicking myself I fell for their advertising tricks and did not read the reviews first. The dress I received was awful with no shape and the material was so synthetic and cheaply made. It was advertised as originally £140 reduced to £40. I wouldn't even pay a £1 for it. I have requested a return as their site offered an easy return policy but now they're fobbing me off. They have offered another size if I send another £10 for postage and I can keep original dress for free. I refused that and now they're saying I can either have a further dress in a different size for no extra cost or return and have a refund but it will cost me between £30 to £50 in shipping. I am about to report to my bank under the charge back scheme for good not as described. DO NOT ORDER FROM THIS COMPANY

Very poor quality items and seems impossible to return. No returns info on the website - you have to email them but they do not respond. A really bad experience ….. BEWARE! I have to accept I’ve been scammed!

Didn’t want to give ANY stars! This company sounded and looked good. Item took ages to arrive and was completely mis-represented in the advert. Appalling, cheap fabric, wrong sizing and devoid of any care or sizing labels. Advert offers return for full refund, but then say one will incur customs charges so refund not a good idea. When I raised a dispute with my card company, they re paid the charge immediately, to avoid a dispute!!

I am ashamed to say that I have been caught out by this company who claim to be London based. I made an order before seeing the reviews. Within minutes I cancelled the order. The company would not respond to emails or through their Facebook page and when I finally got an answer they said it was not possible to cancel, but I could add to the order! Despite numerous emails this company have refused to cancel my order. Just a warning to anyone who might think of buying from them - DON"T. I hope people will report them wherever they can. I wish we had minus stars on this site.

This Company have "London" under their heading so you would assume goods come from London but you would be very wrong. They come from China - take an absolute age to get to you and are not as acceptable as the pictures would suggest. They say returns accepted but you have to request a label and then you get response offering 3 options, 1 return at a cost of $50-60, pick something else for free (you will keep what you were originally sent) or take 15% off price and still keep what you were sent. Had I known the items were coming from China I would not have ordered since I am aware of the total hassle getting the items and then attempting to return them because the quality/fit is so poor. I would tell everyone to steer clear of this site - sheep in wolves clothing.