Wilson CarterReviews of wilson-carter.com

Placed an order without checking reviews first as it looked legit and a good website. Nothing looked cheap. I usually go by reviews but this time I didn’t. Spent £80, have been receiving tracking updates and clicked on one I had a few days ago and the webpage has gone! I e not received anything so I’m now in the process of contacting my bank to see if I can get my money back.

Why to you pretend things are made in London when the rubbish is made in China. On trying to return the item you pretend not to be available

I wish I had checked first...poor quality and one item was wrong. Never use them again and learnt a lesson.

I purchased a dress for a wedding and was extremely disappointed when it arrived. Not only for the time it took for delivery but the quality of the dress. The dress was too small so had to organise a refund which they told me i had to return internationally at my own cost or i could keep the item and they would off me store credit or 10% refund. The website is now not available and i am still pursuing my full refund with the bank.

Avoid this scam company. Goods not as described, cheap , poor quality and they don’t answer emails. no way to return.

ZERO STARS!!!! I am absolutely disgusted by this company and incredibly annoyed with myself for falling for the advertising. I ordered and paid for a dress but, within minutes, after reading a number of alarming reviews, I tried to cancel my order. Ironically, during that same time I received an email telling me there was still time to add more items to my basket, yet when I contacted customer support I was told it was “too late” to cancel. That simply doesn’t add up. Instead, I was encouraged to wait until the dress arrived because I “might change my mind.” Unfortunately, my first instinct was right. The dress was of extremely poor quality and looked nothing like the advertising. I immediately contacted “Emily,” who had previously assured me she would be happy to help with any further issues. Since then, every email I’ve sent to the same support address has simply bounced back, leaving me with no way to resolve the problem. Based on my experience, I feel completely misled by this company. I would strongly advise anyone considering ordering from them to read independent reviews first and proceed with extreme caution.

Their website has been taken down and emails bounce would suggest that they have stopped trading. Looks like the only way of pursuing a refund is via your credit card

Absolute disgrace Should have read reviews first Cheap rubbish and they won’t refund offering 10% Avoid at all costs