Wilson CarterReviews of wilson-carter.com

I have nothing to add, see previous reviews. I just wish I had looked at the reviews before purchasing. Dreadful product. Struggled to get a refund. Customer service operated by robots!

So appalled that this company is allowed to sell this cheap, ill-fitting polyester rubbish and nothing is done about it. Trading Standards? It's website boasts easy, no-hassle returns but nothing is further from the truth. Basically they have offered 15% refund of the £93 I stupidly gave them.

A scam of a company do not purchase from them poor quality never seen such disgusting quality

Avoid at all costs, these clothes are from shein or something, well 5 of the outfits I ordered were that's for sure! My parcel arrived with rips in the bag and the clothes inside were soiled from dirt i assume the lorry or vans! The clothes were thin with threads hanging off them! I emailed immediately to returned it, but heard nothing from them, so I contacted my credit card company to complain. Wilson and carter then offered 40% off and i could keep the clothes but I have refused it! And it has now cost of £40 to return all items to china! I am now chasing for postage refund which I assume will get rejected! Next steps Report to .gov Report to citizens advice DO NOT BUY FROM THEM!

Don’t use this website. You don’t get a refund you get 15% of the cost you made. Cheap cheap shite too Set up to look as if there in London! Cheap cheap and no return If I could post picture of the email I have from them about a return I would post

Absolute rubbish. Based in China… not London. SCAM company. Don’t go there.

Terrible terrible company- avoid at all costs! Website looks as though items are shipped from London and report easy returns, however they DO NOT refund full costs. They offer 10% refund back to payment method- if you are not happy with this then they suggest returning to China warehouse and repairs costs are approx $40-50 which is significantly higher than the purchase amount. Also, clothes are very low quality and clearly not as described. They take weeks to respond to any complaints- I also ended up raising a complaint with PayPal.

Nice dress just nothing like the right size and absolutely huge. £45 down the drain, since upon contacting them, they told me they aren't UK based and I need to pay the costs to return to Asia. Marketing and Branded as a London Based, High Quality Clothing.......So disappointed and wish I'd read the trust pilot reviews before throwing my money away. DO NOT BUY FROM THIS ONLINE SELLER. It's not as it appears!