Willow Lake LendingReviews of willowlakelending.com

The process although somewhat time consuming was extremely professional and friendly. Every step checked by a manager and every step explained. I was very impressed and greatful. There so many scammers out here. It is scary knowing who to trust with your banking information. I'm trusting you!

The agent was polite, incourging, and fast. Very good experience!!

Customer Service was very professional and informative

The representative was knowledgeable and prompt with processing.

Willow lake is the best personal loans ! I am very happy ! Thank you for the excellent services and helpful !

I am highly satisfied with my experience. I have been in a financial bind and not able to work consistently due to taking care of my mom who has cancer. Qualifying and receiving my loan helped me significantly be able to cover my bills and have enough until my next paycheck. Also receiving it next day was very helpful as I had bills due. Thank you all so much this meant the world to me!!

Julie was very friendly and thorough. And she answered all my questions.

I applied for a short-term loan with this company because of the positive reviews on Trustpilot, but my experience was very disappointing. The first time I applied, I was approved for more than I needed, but I chose a smaller amount. I was told that if I repaid within 3 business days, no interest would be charged. I also asked about requesting additional funds, and another agent confirmed that the same no-interest rule would apply if paid within 3 days. However, when I called two days later to make a full repayment, I was suddenly charged interest. I was frustrated because no one mentioned that requesting additional funds would count as active loan and no longer qualify for the no-interest grace period. I spoke with a supervisor and explained that I was given false information. Thankfully, they resolved it and only charged me the original loan amount. A week later, I needed money again and was approved for $1,200 but chose not to proceed with the loan. When I tried to apply again the following week, I was told to apply online — but the system wouldn’t let me. I called again, and this time they asked for detailed information about my income, job, and bank statements, which they had never required before. Even after providing everything, my application was denied. This company is extremely inconsistent with their process and communication. The interest rates are high, and they made my financial situation more stressful. I’m just glad I didn’t borrow from them again. I would not recommend this company to anyone — stay away if you can. They are not transparent and may end up costing you more than you expect.