Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
willowlakelending.com
Website
willowlakelending.com
Category
Investments & Wealth
Location
Mission, South Dakota
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Fast and courteous service I would recommend to anyone
Response from Willow Lake LendingJun 3, 2026
Hello Christina, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
CT
Cathy T.
Very easy
Very easy, fast service. Great!!
Response from Willow Lake LendingJun 3, 2026
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
WI
Willie
Great customer service loans and…
Great customer service quick loans and great responses when you have questions.
Response from Willow Lake LendingJun 2, 2026
Thank you for sharing your experience with us, Willie! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
JZ
Jennifer Z.
So went to app get extra cash to help…
So went to app get extra cash to help with bills. Not much it was $1,200. So, I thought i pay it in a few payments it will be done. We'll, I was wrong. I look at the statement.i never saw they take out 500% interest rate on me. So, instead paying that money back I'm paying alot more to a grand total of $7k. When I ask for was $1k. They said I send a contact. I did on a app that helps people to get approved for a small loan. I didn't ask for them. The app pick for me. So, now I have to pay them 27 more payments. If I would know that I would never agree to this or get this loan. Now, I'm afraid to get loans out now. So, I can keep up with a some bills. Thanks willow lend.
Response from Willow Lake LendingJun 1, 2026
Hi Jennifer, thank you for reaching out, we are always here to help and want to make sure that we address each one of your concerns:
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
In reviewing your account, we see that you have spoken with a Customer Care agent who was able to satisfactorily address your requirements. We are delighted to have been able to assist you in establishing a payment schedule that meets your needs.
If you have any additional questions, please reach out to us at [email protected] or (855) 857-5253.
GA
Gyhath A.
The team they work they were… professional
The team they work they were professional let you going easy interested for next time
Response from Willow Lake LendingMay 28, 2026
Thank you for taking the time to leave this positive review. We appreciate your business.
TO
Todd
Easy app and a great team
Easy app and a great team
Response from Willow Lake LendingMay 27, 2026
Thank you for sharing your experience with us, Todd! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
DM
David M.
Good customer service.
Good customer service.
Response from Willow Lake LendingMay 26, 2026
Hi David! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Willow Lake Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
MH
Melissa H.
Very nice company and was easy to get the loan no issues would recommend to everyone.
Everyone was very helpful the loan process was easy no wait got money quick no problems.
Response from Willow Lake LendingMay 26, 2026
Thank you for your review, Melissa! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.