Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
willowlakelending.com
Website
willowlakelending.com
Category
Investments & Wealth
Location
Mission, South Dakota
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Realmente no esperava una respusta tan rapida para el prestamo ni siquiera buscava un prestamo lo ise por que en otras ocasiones otras compañias me ofresian prestamo y nunca respondian si calificava aqui fue realmente sorprendente el mismo dia me resolvieron y a otro dia por la mañana wow sorpresa ya tenia depositado,muy feliz y contenta
Response from Willow Lake LendingJun 11, 2026
Hola Mayra, ¡gracias por tu reseña de cinco estrellas! Nos alegra saber que nuestro Servicio al Cliente pudo conseguirte los fondos que necesitabas. Sabemos que seguiremos contando con tu preferencia. ¡Gracias de nuevo!
SQ
Susan Q.
Most definitely a 5
Most definitely a 5, I say that because I lose my job in April 12th 2026. And trying to find another job is very hard after being on a job for 7 years. Willow worked with me so I still be able to pay my loans bill I really appreciate it that so thank you thank you thank you.
Response from Willow Lake LendingJun 11, 2026
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
JS
Juan S.
Great Customer Service!
Great Customer Service!
Response from Willow Lake LendingJun 10, 2026
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!
PD
Phillip D.
It was easy peasy every step of the way
It was easy peasy every step of the way
Response from Willow Lake LendingJun 8, 2026
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
SW
Scott W.
Predatory exorbitant interest rate
Predatory exorbitant interest rate. I said no, but they went ahead and forced the loan on me on Friday at 5pm so I could not stop the action within their 3 day limit. Do not do business with these criminals. English is not the first language of your contact agent. Liars and thieves.
Stay away! Don't give them any information. One star is too much.
Response from Willow Lake LendingJun 8, 2026
Hi Scott, thank you for reaching out, We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (855) 857-5253 at your earliest convenience so we may resolve this issue.
Thank you.
CM
Ceneida Marte De S.
Esa es la peor compañía para tomar…
Esa es la peor compañía para tomar prestamos de 400 dolares he pagado 2000 dolares asegúrense bien antes de tomar prestamos con esta gente nunca termina de pagar .
La peor decisión que he tomado a sido esta.
Response from Willow Lake LendingJun 5, 2026
Hola Ceneida, gracias por contactarnos. Siempre estamos aquí para ayudarte.
Nos comprometemos firmemente a que nuestros clientes comprendan claramente que este tipo de préstamo es costoso. Por ello, nuestra prioridad es brindarles un desglose completo de nuestras tasas y condiciones, así como información detallada sobre todos los cargos asociados al préstamo mucho antes de su formalización. Nuestro objetivo es que nuestros clientes estén plenamente informados y preparados para tomar decisiones acertadas sobre sus necesidades de financiamiento, fomentando una cultura de transparencia y confianza en todas nuestras transacciones.
Les recomendamos aprovechar nuestra política de no penalización por pago anticipado y liquidar su préstamo antes de tiempo. Esto les permitirá ahorrar considerablemente en intereses. Además, tienen la opción de realizar pagos adicionales al capital del préstamo, lo que puede ayudar a reducir el costo total. Creemos que estas opciones les brindan mayor flexibilidad y control sobre sus finanzas.
Al revisar su cuenta, vemos que intentamos comunicarnos con usted para resolver este asunto, pero no lo logramos. Por favor, contáctenos directamente a [email protected] o al (855) 857-5253 lo antes posible para que podamos resolver este problema.
Gracias.
VI
Victor
Willow lake lending has outstanding…
Willow lake lending has outstanding customer service. They were very friendly and knowledgeable thank you.
Response from Willow Lake LendingJun 4, 2026
Hi, Victor! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.
RL
Richard L.
The application process is very long.
The application process is very long.
Response from Willow Lake LendingJun 4, 2026
Hi Richard, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
