williesremedy.com is listed under Coffee & Tea.
williesremedy.com (williesremedy.com) has 84 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing84 approved reviews, newest moderated first
Cheryl S.
I placed my order on 7/30, received notification my package was on the way 8/1, but tracking still shows “waiting on merchant” on 8/9. Only way to contact them is AI which is useless. I will never order again. It is expensive and waiting this long cannot be worth it.
Adam W.
I have placed a few orders as i love the product. Customer service is utter crap and will put them out of buisness. I like Willie Nelson but he has some lazy garbage as customer service and staff. I had an issue with my last order so i reached out for a status check because I had an issue. A week later zero response was from customer service. Sorry but the high cost of the product and garbage customer service that ignores problems to the point that the customer is threatening to end the buisness with them and take it tothe competition who would happy to have my buisness and not alienate me by not responding to emails and requests for a status check. Things happen and i get that just be honest about it and I am cool with it otherwise I will cancel my relationship with bad companies. Its an employee problem and thats a problem for me. Even when I said i would terminate doing buisness and initiate a charge back on my card as no product, money taken from the purchase and zero response from the company on status checks. But I refuse to do buisness with any company that operates like that because I dont trust them with my buisness or cardinformation. I enjoy the product but if something is out of stock or theirs an issue with the order like a delay own it as soon as they are aware and updatethe webstores.But to ignore the problem is to look shady as heck ignore customer service requests from customers is unprofessional and lazy. That gets you fired at legit companies let alone multiple emails. As the frustration built so did the threats to stop doing buisness with them and am waiting till Monday to do a charge back. As it's been over a week since the problem has happened and I tried to resolve but the employees refuse to respond and I have canceled my subscription. I will try them again when the reviews improve and orders dont sit on the shelf a week and telling people it will ship out after the weekend not a week or longer with no email saying that theirs a problem with the order and its delayed after charging my card immediately and good buisness is to authorize the charge and not charge the card till it has a shipping label and ready for pickup in short charge when its shipping that day and boxed ready to go.not when its ordered . But they broke my trust and they lost my buisness and referrals to friends and family. I will be taking my buisness elsewhere, They will be happy to take my money. Its a shame that it ends like this as I enjoyed the product and the behavior of the customer service staff ignoring a simple status check after it was obvious it was not getting processed but I had not recieved anything since we lfirst requested a status check and if possible to cancel an item that I did not want as I tried them and they tasted like a cheap wine coolers to my wife and I and not the soda it was sold as. No biggie just nothing l would ever order but was not in my cart when the order was placed and easy to cancel the soda and not delay it at all. But i said no big deal we wont drink it but someone will. But I lost my trust in Willies and I am done with them till they respond and make things right and earn my trust back. Till then I will not do buisness with them or for that matter any company that doesnt care about customer service or that their employees cost them my by ignoring them. Get rid of the incompetent,lazy, overpaid employees that are not doing their jobs and pissing off the customer to the point that they are no longer customers because they shattered the trust and are of no help. BUT THEPRODUCTS LEGIT AND PEOPLE LOVE IT. ITS A SHAME THAT WILLIE IS NOT GETTING INVOLVED AFTER SEEING MAJOR RED FLAGS WITH REVIEWS ALL SAYING CUSTOMER SERVICE IS GARBAGE AND MAYBE THEY WILL RESPOND BUT MOST DONT GET A RESPONSE AND THESE EMPLOYEES ARE HIS NAME AMS IMAGE AND HIS REPUTATION. BUT THEY WILL DESTROY HIS BUISNESS AND HIS REPUTATION. PLUS A FEW MILION DOLLARS IN WASTED MONEY ON SOMETHING THAT IS SLOW MOVING PRODUCT BECAUSE THE EMPLOYESS MADE IT SOUND LIKE A SCAM AND NOT LEGIT AND CUSTOMERS THINKING WHAT ELSE ARE THEY LYING ABOUT. BUT I LIKED THE PRODUCT ENOUGH TO ORDER MULTIPLE TIMES AMD THE PRODUCT IS LEGIT AND GOOD TASTING. BUT THE COMPANY IS UTTERLY WORTHLESS AND DOING MORE TO DAMAGE THE BRAND AND PRODUCT BEING LEGIT. JUST SAD.. A former customer Adam
Divad Onmylootloopshit D.
I don’t usually write reviews, but Willy’s Remedy has honestly impressed me. I gave it a try, and it does exactly what I was hoping for. It helps mellow me out, keeps me calm, and lets me relax after a long day. The biggest difference I’ve noticed is my sleep—I sleep better than I have in a long time. Another thing I really like is the subscription. It’s flexible, which is a big plus. I can switch from a bottle to an 8-pack of cans whenever I want, switch back just as easily, or cancel the subscription at any time. There aren’t any hassles, and I appreciate having that kind of control. Overall, I’ve had a great experience with Willy’s Remedy and plan to keep using it. If you’re looking for something to help you unwind and get a better night’s sleep, it’s definitely worth trying.
John L.
Easy ordering process,
Shell S.
I spoke to a customer service representative to cancel deliveries. I thought I had stopped deliveries. I do like Willies remedy as a substitute for alcohol but it has an undesirable reaction with medications I take. I have not been able to get in contact with Willies since.
angelic R.
I love it, but the key is that I sip in over a 4 to 5 hour time span and I do feel wonderful. I drink it slow because it keeps kicking in a little at a time. Just be aware of how you feel, but once you gauge it, it can be a great alcohol alternative. 2 of my friends each di a shot and they both went to the er with chest pains and they both had allergic reaction to something in it. I just say to use wisdom with this, and it can be excellent
AEO
Zero response from customer service. They say they accept returns but they won't even respond. I had an adverse reaction to a small amount. I reached out 2 times. Nothing. Would not recommend them or their products.
Amanda C.
I have ordered twice now…. No problem with shipping or order whatsoever. Got what I ordered within a few business days. I made sure to use my eyes to ensure I didn’t subscribe to monthly auto delivery. And the products came well packaged, no breakage & have enjoyed both the tonic & strawberry watermelon seltzers! 5/5 recommend. You can get other thc seltzers for cheaper, but the taste isn’t as good, imo. I wonder if some of the early reviews were when the company was brand new & working out the kinks.
