wildpastures.comReviews of wildpastures.com

Response from wildpastures.comAug 4, 2025

Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying the hamburger, chicken breasts, and breakfast sausage — and even more so that the ordering process and our customer service have made a great impression. We genuinely care about creating a positive experience from start to finish, so it's incredibly rewarding to hear your kind words. It also means a lot to know that our commitment to regenerative farming and animal welfare resonates with you. We’re proud to partner with farmers who are truly doing things the right way. Thanks again for your support — customers like you are the heart of what we do! — The Wild Pastures Team

Response from wildpastures.comAug 4, 2025

Thank you so much for sharing your journey with us. We deeply respect the intention behind your choices and are honored to be part of your return to eating meat in a way that aligns with your values. Animal welfare is at the core of everything we do, and we’re proud to support farmers who prioritize humane treatment and regenerative practices. Knowing that our efforts can offer peace of mind to customers like you means the world to us. We’re also glad the home delivery adds convenience to the experience. Thank you again for your trust and support — it truly inspires us to keep doing things the right way. — The Wild Pastures Team

Response from wildpastures.comAug 4, 2025

Thank you for the kind words! We're so glad to hear our customer service team was able to help you quickly — that means a lot to us. And we love that you enjoyed the bottom round roast (crockpot meals are the best!). It’s great to know that the ordering, shipping, and packaging have all met your expectations. We’re proud to make it easy to access high-quality meat while supporting hardworking regenerative farmers. Thanks again for being a fan — we’re grateful to have you with us! — The Wild Pastures Team

Response from wildpastures.comJul 28, 2025

Thank you so much for the kind words! We’re so happy to hear you’re enjoying the taste and quality of our products. It really means a lot to know the care we put into sourcing and delivering high-quality meat is coming through in every meal. We appreciate your support and are so glad to have you as part of the Wild Pastures family!

Response from wildpastures.comJul 24, 2025

Thank you so much for this awesome review! We love hearing that your whole household is hooked on the taste and quality of our meat — especially the kids! It’s great to know you can see and taste the difference. We put a lot of care into sourcing and delivering meat we’d be proud to serve our own families, so your feedback really means a lot. Thanks for being such a loyal part of the Wild Pastures family!

Response from wildpastures.comJul 22, 2025

Hi Nicholas, Thank you so much for being a loyal customer over the past three years. We truly appreciate your support and are very sorry to hear that this experience left you feeling frustrated and disappointed. We understand how upsetting it must have been to receive a pricing update without seeing the exact new cost right away. Our intent with that email was to be transparent about why the change was happening after five years of stable pricing, but we now see that not including the updated price upfront created confusion and frustration, and for that, we sincerely apologize. For clarity, we did mention in the email that updated pricing details would be shared in the shipping notification before your next order. That said, we completely understand how that may not have felt like enough time or transparency for you to make an informed decision before being charged. We also want to acknowledge that you reached out with concerns. Our team responded within 24 hours and provided all the requested details, including your new pricing. We understand that by the time you saw that information, the experience had already left a negative impression. That was never our intention, and we are truly sorry it felt that way. Your feedback has been taken seriously and is already helping us improve how we communicate important changes. We always want our members to feel informed and respected. While we are sorry to see you go, we are grateful for the time you were with us and for the thoughtful feedback you shared. If you ever choose to return, we would welcome the opportunity to serve you again. In the meantime, please do not hesitate to reach out to us at [email protected] if there is anything more we can do.

Response from wildpastures.comJul 22, 2025

Thank you so much for your kind words. We're glad to hear you've been enjoying the quality and convenience of Wild Pastures. We know pricing can be a concern, and we truly appreciate your understanding and support as we continue to deliver regeneratively raised meats at the best value we can. We're also happy to hear our team was able to help when you had a question. Thanks again for being part of the Wild Pastures family!

Response from wildpastures.comJul 22, 2025

Thank you so much for your kind words. We’re truly grateful for your support and are so glad to hear you’ve had a positive experience with our team. It means a lot to us to be part of your table.