Wild Oak Trail Reviews | Read Customer Reviews of wildoaktrail.com

Wild Oak Trail Reviews | Read Customer Reviews of wildoaktrail.com

Wild Oak Trail reviews

64 approved reviews, newest moderated first

customer
Jul 30, 2026
Best price fast delivery
Best price fast delivery
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Tori C.
Jul 25, 2026
You always have the best products
You always have the best products. You are customer friendly and amazing.
Response from Wild Oak TrailJul 27, 2026
Hi Tori! What kind words to read this morning, thank you so much! We really appreciate your business and we look forward to working with you again!
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K S.
Jul 9, 2026
My order
The material is super and the delivery was great thanks.
Response from Wild Oak TrailJul 13, 2026
Hi Kim! I'm so glad to hear you're happy with the product and the delivery went smoothly. We really appreciate you taking the time to leave a review. Looking forward to working with you again in the future!
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Berkey U.
Jun 29, 2026
Purchased the Phoenix Gravity
Purchased the Phoenix Gravity - New Millenium Edition Filter Elements. All my questions regarding were answered, fast service and no shipping costs. Can't beat it!! Thank you!
Response from Wild Oak TrailJul 2, 2026
Hi there! Thanks so much for sharing your review, we really appreciate it!! So glad you're happy with the service and your filters! Looking forward to working with you again :)
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Patty G.
Jun 24, 2026
Very trustworthy and helpful
Even though the item ordered turned out to be out of stock, the Wild Oak Trail people communicated with us about it and sent it when they had it. Very helpful.
Response from Wild Oak TrailJul 2, 2026
Hi Patty! Thanks so much for taking the time to share your review! So glad to hear you found the service helpful, we look forward to working with you again in the future!!
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Erin M.
Jun 12, 2026
This might not be a giant retailer but…
This might not be a giant retailer but their customer service is top notch! Ordered a OVS rooftop tent, received a personal phone call the next day and it was delivered within a week. Top notch and every process was seamless. I’ll be doing more business with them, no doubt!
Response from Wild Oak TrailJun 15, 2026
Hi Erin! Thanks so much for your kind words, they mean a lot! We really appreciate your support and look forward to working with you again in the future!
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MLB
Jun 11, 2026
Beware--Berkey Phoenix Filters Are Made in India
I ordered Berkey Phoenix replacement water filters. Nowhere on the website was it mentioned that they are made in India. That's not OK with me. I didn't find this out until I read it on the back of the box. Wild Oak Trail contacted the manufacturer, who gave them a bunch of excuses, but the bottom line is that neither the store nor the manufacturer would refund my money or exchange the product. I find that unacceptable. Otherwise, I have really liked doing business with Wild Oak Trail. Update: Wild Oak Trail very kindly called me and said they would be sending me Clearbrook filters, which are made in the USA. I think that will be exactly what I want. Thank you!
Response from Wild Oak TrailJun 15, 2026
Hi there! Thanks so much for bringing this to our attention, apologies for not having this listed on the site. This has been updated and we have sent you a set of Clearbrook filters that are compatible with your Berkey and made in the USA free of charge. We hope to earn your business again in the future! Have a great day :)
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Roger D.
Jun 2, 2026
Had to sign for package
Had to sign for package, which was an inconvenience.
Response from Wild Oak TrailJun 8, 2026
Hi Roger! Thanks for leaving a review! Apologies for the inconvenience! Depending on the product it sometimes does require to sign off of on it to make sure it's received by the correct person. I hope you have a great day and we look forward to working with you again in the future :)
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