Michael K.
Worst Customer Service
Everything started out 5 star. Paid the 29 dollar subscription fee and everything was fine during year one. Received one order late that had thawed. One phone call and a full credit. Year 2….renewed my subscription….went to place an order. The order was confirmed including free delivery as per my subscription. Went to check out and a $14.95 deliver charge was added to my “free delivery” order. Cancelled the order and called…..never an answer. Emailed them only response was “we’re super busy but will get back to you within 2 or 3 days. Kept trying to place an order…delivery charge added every time. Tried contacting them at least 5 more times but totally non responsive. They’ve turned into a useless company, just a waste of time. Guess it’s back to Costco for my meat and poultry needs.



