Zach B.
Anneli is the best
Just wanted to take a minute and share some kind words about Anneli. I filled out an interest form on the Wilderness website inquiring about planning a trip for my wife and I to Southern Africa for April-May. Anneli contacted me within 24 hours and scheduled a call to gauge our interests and get the ball rolling on scheduling an itinerary that fit our interests. From start to finish with planning our trip she was extremely responsive and helpful. She took a genuine interest in what we wanted to do and see. She is extremely knowledgeable about the Wilderness camps, the different areas in Africa, and the places to visit during the time we wanted to travel. She crafted several itineraries for us and was always happy to make changes for us as we saw fit. At the same time, we were talking with a planner from &beyond, but it was a no brainer for us to go with Wilderness because of her attentiveness, knowledge, and customer service. She went out of her way to carefully craft a trip just the way we wanted and offered infinite advice about timing, location, and which camp to choose. We’ve paid our deposit and are fully booked to stay at all Wilderness camps (other than a hotel at Victoria falls) during our stays in Namibia, Botswana, and Victoria Falls and it’s all thanks to her. In a world where all people do is complain and write negative reviews, I wanted to take a minute to make you aware of how excellent she was and how excited we are to have Wilderness host us on a trip we know will be one to remember. She really blew &beyond out of the water and we couldn’t be more excited for our trip in April.
Response from WildernessJan 5, 2023
Dear Zach, Thank you for taking the time to write this review for us - it is very much appreciated. It's great to hear that you felt Anneli really understood what you were looking for in a trip and that her expert knowledge could give you several itineraries to choose from. We are very proud of our team's responsiveness to queries and safari experience, so it's great to hear that you have appreciated these aspects in particular! We hope that your actual safari in April is just as enjoyable as the planning process and further exceeds your expectations. The Wilderness team