Wildcard ToysReviews of wildcardtoys.com

At this point, it seems as if it cost me $155.33 to be able to provide this warning to others. Just pay more. Go elsewhere and pay more. Order from Entertainment Earth, Popcultcha, Hot Topic; all the usual suspects. If you're looking for full sets head to eBay. Just pay more and actually get your items. I had pre-orders and backordered items "processing" and "preparing for shipment" since before Thanksgiving of last year. After waiting over half a year, I couldn't even cancel my own orders, so I contacted customer service. They cancelled my orders and replied with this email: We have received your cancellation and refund request for orders #####($77.98) and ##### ($77.35) .The cancellation portion of your request has been completed. Unfortunately, for order ##### we are currently experiencing a technical issue refunding through Amazon Pay. We are diligently working with Amazon to get this resolved but at this time we have no estimate as to when this will be up and running again so we can either issue your refund through PayPal or send you a money order. You did pay for order ###### but it has exceeded the time frame to refund directly back to the card so we can either refund you through PayPal or money order for that order as well. At your earliest convenience please let us know which option works best for you. Thank You, - Wildcard Toys Customer Service That was May 16. I have given them exactly a month since their last contact with me to write this review. If I could give them negative stars I would, they owe me 10 stars as a customer for giving them the benefit of the doubt for 8 months before reporting them to the BBB. So, once again, as I said go elsewhere. The idea of $9 pre-orders might seems enticing, frequent promotional codes are great; but it doesn't matter how much money you're saving on your orders when you're essentially throwing it away to shady folks, pretending to place "business owners" hiding behind a LLC.

Pre ordered over 100 dollars in pops back in Jan/Feb. These hve all been released at stores since then. Ive ccontacted them many times and recieve no reponse. My bank was no help saying i should have reported it 120 ago...how was i supposed to know my pops werent coming?? Im at a total loss for what to do against a company that doesnt reposnd to anything. They even delete any social media comments i make on them. Do yourself a favor and buy your toys anywhere else but Wildcard....or Wildfraud imo. I just want my pops so i can sell them, having since bought them elsehwere when they came out. Shoulda known the prices were too good to be true.

I pre ordered some Mst3k Funko toys from them July of 2017 and I still have not received them. They will string you along for months at a time telling you that they are getting them next month. They are a worthless company.

I purchased an item their website said was in stock. I received a tracking number pretty quickly, but the last update a couple of weeks ago said the label was cancelled since the post office did not receive the item. Contacted them numerous times through Facebook and email confirming the status of my order but have not received a response. Currently, going through PayPal to get my money back.

I've been trying to deal with Wildcard for over half a year on canceling an order. It was finally canceled, but now I've been waiting 3-4 months to get my money back. Do not deal with Wildcard Toys. They will take your money and never deliver what their website promises.

So awful. Pre-ordered figures the beginning of March that were being released in April. Contacted them many times requesting a cancelation and refund and haven’t heard anything else. Very upset and annoyed.

I was able to get in contact with the administration of the company after I filed complaints with my bank. Irritates me that the email they used to contact me is nowhere near the one they make us use for customer service. WIll never buy from this place again... I have a few orders with them that come out to over $200. When I found out that they would be releasing my pre-orders way after everyone else, I went ahead and bought them elsewhere because they were a gift for my son, and then canceled my remaining orders with Wildcard Toys. I emailed them, called them (they never answer and their mailbox is always full, and I facebook messaged them. That was over three months ago and I have still yet to hear back from them. RIght now they are refusing to answer me and they are holding my money hostage which I pretty much consider stealing from me. I am beginning to become very irritated and thinking of seeking legal action. Not to mention I filed a complaint with the BBB and they told me there was nothing they could do because they could not get in touch with the company either. WTH kind of business is this?!?!

Glad to see that I'm not the only one having so many problems getting these people to respond...after sending them an email 3 weeks ago because I've seen the Funko I pre-ordered all over the internet...they finally emailed me that it won't even be available for shipping until late June, so I won't get it for almost 3 months after the release date...Needless to say they didn't hesitate to take my money back in Feb. If I had known it was going to be 5 months to get this item, & NO customer service or contact I would never have order from them. I've filed a complaint with PayPal...& hope to receive a complete refund ASAP!!! Terrible customer service & ZERO Timely Response!!!