Wildcard ToysReviews of wildcardtoys.com

I have a pending pre-order that's due in February. February I asked, they replied to expect it at late April/early May. Communication then is okay. Now it's April/May already, I asked them about it again on facebook 2 weeks ago, got no reply for a week, so I sent them email next, and got an auto reply with estimated arrival dates for popular orders (mine is Mid June). Right after that, I sent them a request to cancel that order with the "URGENT CANCELLATION REQUEST" subject line (like they required), and it's been more than a week without any response. So terrible.

If you are going to purchase anything from Wildcard Toys, make sure it's already in stock. Their pre-orders never seem to arrive anywhere near the release date. It's very frustrating ordering something months in advance of its release to ensure you'll be able to get it, and then weeks past the release date you see your item all over the place at local stores, but still your "pre-order" hasn't shipped. In certain circumstances, they also impose an order cancellation fee.

Ordered Pop Figures on pre-order back in July, supposed to be sent in August. At the end of August I emailed them asking for an update since I hadn't received my order. They said there was an issue i the Pre-Order and I would get my products Mid-September. In October I requested another update since I STILL didn't have my products or even a shipping confirmation. Again, there was another issue and I was told they'd be shipped Mid-October The beginning of November I cancelled the order because 3 months late is unacceptable. Won't be purchasing from here any longer.