Julie F.
Same story
Same story . No communication what so ever. Terrible. Don't ever pre -order from them. You may as well throw your $ away.
Thanks for viewing Wild Card Toys! We are an e commerce company based out of Richmond, Va. As a company we love toys. We've had decades of combined experience collecting, reviewing and selling toys. We look forward to bringing you a refreshi...
Wildcard Toys (wildcardtoys.com) has 50 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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50 approved reviews, newest moderated first
Julie F.
Same story . No communication what so ever. Terrible. Don't ever pre -order from them. You may as well throw your $ away.
Nick O.
I wish I would have seen this earlier. Lol. I placed a preorder for 2 common pops a year ago. July 23, 2017. Release was Sept i think. They kept pushing dates for release even tho I was seeing them in stores. So they respond after numerous emails and say they should be sending them in October. Then I emailed in December about that order. Said they should have em out in February. I left it alone. I was curious to see if they would keep my money for a full year without offering a refund or something. I preorder a speciality serious pop about the same time, had it out with them about both orders, they sent the other within a month after I got nasty. But a full year for 2 commons? Wow. It was the 2 mystery science theater pops. It was a deal for ordering the pair. So I thought great. I just sent a nasty email to them minutes ago, I mentioned it to a group I'm in and someone send they think they shut down. Is this true? Is my money gone? I know it's lIke $18, but it's the point. I could go get a couple of those New Girl pops I've been eyeballing. Lol. I'm gonna say it like everyone else. DO NOT ORDER FROM THESE PEOPLE! And can anyone confirm they shut down? I did go poke around the site and notice there haven't been any recent pops put up.
april H.
Do not buy anything from these people. They take your money and you dont hear anything back from them.
John M.
I have spent plenty of money over the last couple of years placing orders with Wildcard Toys for Funko products and the last 4 orders which were from fall 2017 I have not received. I have communicated through emails, phone & social media only to get one reply asking how I would like my refund either PayPal or Money order. I replied with the email I use for my PayPal & that was July 3rd. Not a word since may emails and phone calls. Word online is that the owners have closed the shop & continue to take orders online from unsuspecting customers & they have taken their remaining stock to the different Conventions to sell it off. I have never spoken directly to the owners but I plan on taking legal action & getting both Attorney's General involved. I am considering taking all the information I have gathered to the press as well. Most of the people they have allegedly not paid are of the age of consent but there are parents as well ordering for children who got stiffed. I myself am on a strict budget and the money I spent means allot to me as I cannot work after 25 yrs of my career I had to stop due to Chronic Pain. I am disabled & I am just LIVID!!!
Nicole S.
I placed a pre-order in February for an item that was released a month ago. I understand that things take time but I have received no communication from this company. I emailed them and received an automated response that it could take 7 business days to get a response from them. I waited and received nothing. I emailed them again and I still haven't received anything. I don't mind waiting if the company would at least communicate about the status of an order. I can't even say they have poor customer service because they seem to not have any customer service to rate. UPDATE: I emailed them requesting that they cancel my order and still no response. Do not order from this company unless you like giving away your money.
Karen H.
I placed an order back on Jan 02 2018, still haven't received it. I have been trying to cancel and get a refund but no such luck. So far I have sent 5 emails, they only answered one and it was a complaint about me bothering them. DO NOT BUY ANYTHING FROM THESE SCAMMERS!
Andrew T.
I would give 0 stars if possible. This is the worst company I have ever attempted to buy from. Placed a pre-order in May of 2017 for September 2017 release. Items did not come, no update from them. I emailed and got no response until October, stating that the items are not in stock yet. Okay. I waited until their estimated “late October.” Still nothing. Emailed again, estimated delivery pushed back again. This repeated itself for months and is still going on. I have now sent 3 emails over the past few months asking for updates and have gotten no response at all. I am cancelling the order as soon as possible. Never, and I mean NEVER, buy from this company.
GN
I placed 2 preorders with Wildcard Toys in Sept '17. After the release date kept getting pushed back, I cancelled my orders and was told that the method I used (Amazon Pay) was not working and I could get a money order. I accepted that in April. I am still waiting. After several e-mails I notified them I would be contacting the Better Business Bureau. The BBB told me they have stopped trying to contact them because they have had several complaints and have never been able to reach them. AVOID WILDCARD TOYS