maureen H.
Refusal to resolve my purchade
Less than 1 star. Over 75 emails back and forth and NO RESOLUTION THEY OWE ME A JULIAN HOUGH WIG AND ARE REFUSING TO SEND IT
Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!
Wigsis (wigsis.com) has 460 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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maureen H.
Less than 1 star. Over 75 emails back and forth and NO RESOLUTION THEY OWE ME A JULIAN HOUGH WIG AND ARE REFUSING TO SEND IT
Rena
Very Bad experience/ The wigs are more like “costume wigs”. I purchased 2 of them and requested my money back right away per their terms. Still in the original box, wrapped and unworn. I probably have 20 emails back and forth requesting a proper mailing address to send them back . Instead I get the response a variety of responses on Joe to spend more money to get a new one. I have tried and tried to work with “Mildred”. It has been a losing proposition.
Nancy
How could I have been so stupid? I usually check reviews and I didn't this time and what a mistake that was. It took 18 days to get a wig that was not even close to the one I ordered. I ordered a Remy Human hair wig in brown and got a synthetic blonde wig. After several attempts to communicate with them I got no response - ever! so I came here to vent.
diane
garbage, plastic wig arrived and i paid 30.00 to ship back along with several emails demanding my money back. today, several months later the same package came back and no refund. scam company DO NOT BUY FROM THESE SCAMMERS!!!
Sarah K.
Wish we had checked these reviews out first. My mother ordered a wig from them. Box was nice, wig appeared nice. Took it out and it wasn't the same wig in the picture. We have spent two weeks trying to get them to accept a return. All they want to do is send us another wig and charge us a fee - saying that we get to keep the first wig as if that is special. $140 lost.
Bertha N.
When I placed my wig order, I did it in good faith that I would get the exact wig I ordered. The one I received wasn't what I order, plus it was damaged in the front of the forehead, which made it unuseable. Their return policy only benefits the seller, this item was mailed to me from CA, but the merchant expects for the consumer to return items to China. Which would cost me $61.00 to mail items back. I don't want bore you with the back and forth details. Just know I got screwed over for $180.85, by the merchant and my credit card company which I will be closing my account with Capital One and I will never by anything from this company ever again. Worse experience of my life.
Captain P.
I ordered a 24" human hair, $400 wig from this company. What I received was an $40 18" synthetic costume wig in a cheap box with no tags. The cap was all wrong. Absolutely NOT what I ordered. They take your money and run. YOU ARE WARNED. CRIMINAL COMPANY.
Linda R.
Received wig and nothing to do with picture in advert Problem with return... would not give address to do so. Now must pay to get it cut and styled , I hope . I agree totally with review statement. Do not order from this company if you want to use it and think it will be a likeness to advertisement. L. Ferguson