WigsisReviews of wigsis.com

I received a wig that was nothing like the picture. I contacted the company and asked for a return label. After a few failed attempts and no response from them I contacted my Visa company and put in a complaint. They reversed the charge. The company finally gave me an address in China. First I had to send a picture of the wig and had to endure many emails from them trying to convince me to replace the wig or pay less for the one they sent me. Along with the address, they said I would need to send it back USPS with the tracking number I went to the post office with my wrapped package and they wanted over $60 for me to send it back to China, There was no way I was going to pay $60 to return a product that was not the same product that I ordered. Either it’s false advertising or they sent me the wrong Wig. Either way, it’s their mistake. I took the package home. At the moment I’m going back-and-forth with the company asking them to send me $60 in a money order, a return shipping label or an address in the USA so I can return their product to them. They told me they don’t have return shipping labels. I’m also very seriously contemplating contacting the State Attorney General’s office because I believe this company is really ripping people off! Do NOT! - I repeat- do NOT! buy a wig from this company! I certainly wish I would have seen these reviews before I placed the order. I would not have placed the original order if I knew it was coming directly from China and not California . I don’t even remember the last time I returned something I ordered on-line! I have no idea how long this package will be waiting for its return flight home. I do wonder though if I’m entitled to storage fees from the wig company? 😊 Uodate: I put in a formal complaint to our State’s Attorney General. I would recommend that anyone who has felt scammed by this company also file a report with their State’s Attorney General. The more formal complaints that are made the more serious action they will take.

I did not receive the wig that I ordered. Plus it took longer to get the order. I reached out to them for a compromise versus a refund that they strongly did not want to do was to offer me $31 refund which I accepted for $140 wig that I can’t wear. The pictures that they post are not what you’re going to get that a scam.

I gave one star because I couldn't give any less. DO NOT buy from this company. They say they have addresses in the US but it comes from China and u cannot return it unless u pay 100's of dollars to do to China. The wig was a crappy wig. Looked nothing like the pic. I REPEAT...DO NOT BUY FROM THIS PLACE. The BBB has the same bad reviews for this company

Its a scam, i got item that looks terrible, nothing like in the wigsis site where you choose the item, hope nobody will fall in this scam like i did, i asked fo refund, but im sure they will never answer back, i lost my money

11/30/25 UPDATE: This wig that I was scammed out of for over $100 is now available on Temu for under $20!!! 11/22/25: This company scammed me for over $100! Their wigs are not up to par and looks nothing as pictured! They don't honor their return policy either and make you have to contact them to get a return address and permission to return the item which is a trap b/c their response is only to offer u multiple alternatives including an exchange a refund of $10! I paid $105 for this wig and all they want to give me back is $10! SCAM SCAM SCAM!!! I elected an exchange and then all communications stopped!! There are also complaints in the Better Business Bureau. Buyers Beware! DO NOT ORDER FROM THIS COMPANY.

Do not order from these people. They are scammers. I ordered a wig and it took weeks for it to arrive. And when it did arrive, it wasn't even close to what l ordered. The wig came from Illinois and they want me to send it back to China at my expense. They have no respect for their black customers and you better not order from them or you will be left with a worthless product like l me

very bad service. wigs not matching web site products. I wish i would have read reviews before buying. I hope you will do your homework before buying or you will lose your money.

Please do not buy anything from this company; it has absolutely the worst service. It took the 7 weeks to deliver the wig. When I received it was horrendous, made poorly so I wanted to send it back to get another or refund. I have been going back and forth with them for 5 months to resolve this situation. They finally sent me a wig and another disaster. I paid $ 139. $ 36 to send to China and $ 20.00 for me to give to them to send me the new wig back to me! They refused to give me a label and then find out that I need to send the wig to CHINA ADDRESS. another 5 weeks. PLEASE I AM WARNING YOU, DO NOT BUY FROM THEM. If you have a little hair you will not have any hair at all. Needless to say they refused to give me a refund on the 2nd wig and insisted for me to send it again to CHINA! All in all I had to pay a total $200. DO NOT PURCHASE ANYTHING FROM THEM.