Margaret M.
Dishonest practices!
My wig is looking very different from the one I ordered, not even close! I'm very disappointed. Reaching costumer service via phone and email is impossible!
For any problem about your order, please feel free to contact us with your order number at [email protected]. We believe that your problem could be resolved soon.
wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Margaret M.
My wig is looking very different from the one I ordered, not even close! I'm very disappointed. Reaching costumer service via phone and email is impossible!
Pat F.
I ordered two wigs and some accessories. The total was just over $300.00. I received the accessories that were less than $50.00 total and I received one of the two wigs. The $145.00 wig I purchased did not arrive. I made a complaint to the company and through Paypal, but it was my word against theirs. I recommend that people do NOT do business with this company. They are cheats. I wonder if they're selling the same wig over and over without ever sending it out to customers. I should have looked at reviews (not on their site) before purchasing. This company is a scam! UPDATE: Out-of-the-blue, I received the second wig and a couple of free items. I don't know why when they were resistant about correcting the problem. Maybe because I filed a fraud claim. Yes, they made-good. Would I buy from them again? Definitely not. It was more aggravation than it was worth. The scam was in place until it was officially reported.
Ashley
Scam.scam.scam DO NOT BUY FROM THIS COMPANY they send fake 5 dollar wigs All good reviews are obviously fake
Doris M.
Ordered 2 wigs Nov.7th, 2021. I didn't receive an order confirmation, when I checked my wigsbuy account, no mention of an order. I've emailed them and was met with an annoying voice msg. Do not order anything from them. It's a scam.
Dywanna B.
Purchased two wigs and Received one. The other is being shipped. I was sooo disappointed. with the one Received. Very poor quality. 😢 It was cheaply thrown together. Tried to comb out the snarls only to have so much hair in my wig comb. I found if I put my hand through the hair I would have strings of hair coming out. The poor construction, matting, and shedding is a real shame. My second wig has not made it yet but, when it comes I will post.
Kim H.
I did not even want to choose 1 STAR for this company. Ordered a wig, was charged on my credit card and NEVER received my order. I emailed over and over and no one ever returned my calls. DO NOT use this business. They are a scam and I'm not sure the business really exists!! I should have read the reviews first!!
Celia G.
I placed a order and with the hour I cancelled my order. I put a hold on my credit card. I could not believe all the bad reviews on the web about this company. Online it said my order was cancelled. I took off my hold on my credit card. In 2 days they charged my account. They sent me the cancelled wig. It's too big and very bad quality. They don't answer their phone. In there e-mail it said, after cancelling I put in another order. They will not accept it back! DO NOT CONDUCT BUSINESS with this scam company!!
Kate Bond Orff M.
This is a scam! They do not fulfill the order, but try to keep a portion of your money. You will be scammed!