wigsbuy.comReviews of wigsbuy.com

I have learned to read reviews of wig companies before I order. Wigsbuy was an eye opener. Beautiful looking wigs, nice pricing. Seemed legit. SO WRONG! I ordered and waited and waited. No wig, no customer service, no phone number. Put in complaint with PayPal. Few days later here comes a wig straight from China. OMG. Bozo would have rejected this wig. I was in shock. Thought you’ve got to be kidding me. Finally ended up filing claim with American Express and getting my money back. Wigsbuy is in business to swindle customers. That’s the bottom line.

Worst experience - bought a wig and when it arrived it was nothing like the one advertised. I contacted Wigsbuy who advised me to return it and they would refund me the cost plus postage as it had to be sent to China! This was months ago and they still have not refunded me. Initially Wigsbuy said it had not arrived but that is not true as I have tracked proof that it did. I have repeatedly emailed then since and have not had even the courtesy of a reply.

My credit card was fraudulently used to purchase, I don't know what, and when I contacted WIGSBUY's "Client Services" for information all I got was the proverbial "run-a-round." They are useless. I would have given them a minus star if it was available. Do not deal with this company if you value your credit information because it is not safe.

If I could give a minus rating I would. Paid £130 never received product. Countless emails no response other than a customer survey questionnaire an absolute SCAM DO NOT USE

The wig was not as pictured. Not the same style. It took several emails back and forth to convince the Rep I wanted to return the item. However, due to the Return address in in China, it would cost more to return it than to keep the item, and on top of that, they will deduct the shipping expenses, which at the very end, I would loose by returning the item. That is why I do not recommend it.

AWFUL!!!! AWFUL!!! Really wish I read the reviews! This wig is hideous! I wouldn’t even wear it for Halloween. Such a scam! There goes 70 bucks in the garbage! Super upsetting!!!!

Do not buy anything from this company, they are into ripping people off, I bought a wig from them total cost is $71.78 when I received the item it is not the same and it's to long item that show on their website picture so I decided to contact them for return for refund, they replied back to me that they want me to take picture and send back to them which is I did after that they told me that there is nothing wrong with it and if I want to return it and they will refund me for $35.00 so I decided to disputed my payment with paypal, they replied back with $50.00 refund and they gave a China address to send it back, to ship it back to China it will cost me $28.55 which is leave me with $21.45 that is horrible as far as I am concern their policy is suck, I will make sure that all my friend and family not to buy anything from this company.

Their photos are so cute! My purchase arrived, the color was hideous. I got no answer at the phone number. They did get back to me quickly when I emailed---with the instruction that I could not mail it back without approval from customer service, that I would first have to mail a photo of the "problem." I sent a photo. They said the photo didn't indicate to them there was a problem, that the photo showed the product as advertised. They did offer several options, to included a $44 refund of a $64 purchase, because they had to deduct for shipping. I decided not to send back because it was all in original packaging and I figured they would just resell to some other unfortunate soul. Lesson learned. At least my loss was not as great as some of the other folks whose reviews I've read. I would never ever purchase anything again from them and advise anyone considering a purchase to rethink that decision. Kate Stulce 1/9/22