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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 550 reviews with 1 star · Clear filters
Betsy M.
Worst wigs I've ever seen. Colors are not like real hair colors, wigs look nothing like they did online. They are actually laughable. I ordered 3 and they will not respond to emails asking how to process a refund for almost $90. Wish I had read all these reviews before I bought them. Don't waste your hard earned money on this scam.
Paula F.
Agree with the poor reviews. Wig was not the color ordered. After opening dispute on website and then emailing, finally got a response and a US address to return wig, but as other purchaser noted, they only want to refund a portion of payment. Luckily got full credit from Amex, but strongly recommend you buy elsewhere.
Happy P.
I had to give a star just to send this! I have been trying to reach your company by email. No response. I want to cancel my order, and have my money returned to card I used. I would like to handle the situation cordially, if possible. Please contact me ASAP. I am very disappointed.
Alyson M.
i received wrong style. Not human hair!!! it has knots in it. NEVER buying a wig from this company again. Who are they trying to fool? I REALLY REGRET MY PURCHASE!!!
gypsy J.
I just receive what was suppose to be this wig that i purchase and it did not look anything like the picture it was suppose to have curls was no curls the hair was straight and it was not a full lace wig i'm was very disappointed with this company I will not be buying anything else from this company
Louise B.
They don’t even deserve 1 star,, I’m totally disgusted by this company, I received the wrong wig !!! And they refunded only a quarter of what I paid!!!!! Surely it’s not legal.... DO NOT BUY FROM THEM !!!!!
Julia K.
Well they deserve a 0 star.i paid 76.00 it is the worst craftsmanship i have ever seen.you can see the part sewed into the top and it's sewed with a zigzag . I emailed them immediatly for a return for my money back.i contacted paypal ,but it goes to an address in china . And without confirmation they received paypal denied me a refund .Well you can't get a confirmation signature .from the USA to China because of the border.so I got no money back after mailing them the wig back it cost me 23.00 to mail back . This company is the worst they sent me 0 refund . Don't buy from them I can't afford to throw away money . It would be better to buy a Halloween wig . Same workmanship.
EX-CUSTOMER
ZERO STARS... THEY HAVE BEEN SCAMMING FOR YEARS!!!! REGARDLESS HOW OR WHEN YOU PAID..... 1). Contact your credit card company and dispute this company is a fraud. 2). If you paid via paypal, contact them and file a report this company is a fraud. 3). Contact the BBB and file a complaint this company is a fraud and ripping off thousand of dollars per day. 4). Keep all emails to/from so you have documentation. Do not throw out the garbage they sent you. Keep all , box, mailing, wig, packaging together in plastic bag. Take photos of everything. I already filed a report with PAYPAL. Hopefully, a class action suit will be filed to take these scammers out of scamming business.