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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Betty W.
I wish I could do less than one star. The wigs looks NOTHING like the picture. I emailed to ask how to return it and 5 days later no one has replied to my email. Save your money DONT by from these scammers...buy from someone more interested in doing business the right way. Stay away
Lisa J.
Ordered and paid for 10 days delivery ! Had to chase and arrived about 2 months late, appalling service. When we actual receive it, it was nothing like the picture, not human hair as described. As we are in the UK not worth returning as will cost more than the wig and not guaranteed the refund. Avoid this company
C H.
Buyer beware! Horrendous company. They do not even abide by their return policy. I tried to return after receiving a wig that looks nothing like it does online and they claim to need to deduct approx $50 from the cost for international shipping costs. However it was shipped from California to me in NJ and and the return shipping address is California. It was not sent to me via any international shipping method. To get my $ back I have had to open a chargeback with my credit card company. They are a fraudulent online business. DO NOT BUY FROM THEM.
Lindy L.
Wish I had read these reviews before throwing away so much money! The colour of the wig was a joke! In the garbage..they could not even provide a correct address to return, not that I would trust them to admit receiving..this was the biggest ripoff I've ever had in buying any sort of beauty products! They should be banned from selling online ! Hefty learning lesson.$80 U.S. plus shipping and customs charge..sigh..
Jennifer C.
FRAUD. RUN. DONT BUY. I WOULD ALSO LEAVE A ZERO IF I COULD. TOTALLY MISLEADING. NON OF THE WIGS LOOK ANYTHING LIKE THE PICTURES. YOU COULD ORDER A BLACK WIG, ANY TYPE, AND RECEIVE A RED WIG AND THEY WONT EVEN TAKE IT BACK OR EXCHANGE. OVER $100 to send back. REPUBLIC OF CHINA. MOST LIKELY CHILD LABOR. NO CUSTOMER SERVICE!!!!
SP
Their wings look very nice online so I spent 81.00 and received the ugliest wig I ever saw...there was no way of straightening it out by brushing...UGLY!!! Did not look anything like what I ordered..I wanted to return for a refund...they offered me a fraction of my money back and that I would have to pay the return postage...I figured that just may leave me with a $10 dollar refund....but they also offered to send me $10 to restyle it...I told them maybe in China but not in u.s.a. will anyone restyle it for such little money...they then provided me with a California address to return the wig to...however, if I have to pay to return it...then how am I sure that they will send me any money back...I ckant even donate this wig it looks so bad it would be shsmeful....I have purchased wings locally for $20 which looked 100 percent better than the one they sent me...They are DEFRAUDING THE CONSUMERS....DONT brother buying anything from this place...I b.vwont ever again...
Veronica D.
If I could give them a -5 rating I would. They are a rip off. I ordered a wig. They sent me a mop. I am reporting them to the better business bureau. They have no physical location in the US. They are in China
Denise
I would give 0 if I could. Very misleading products on website. I tried to give a direct review on website but would not allow. Be careful using this site. Name on receipt TIDEBUY not WIGSBUY .