wigsbuy.comReviews of wigsbuy.com

Be Careful what you order !!! I ordered a real hair wig and it was beautiful and perfect. I then ordered a second one exactly the same BUT made the mistake of ordering a synthetic wig which was absolutely terrible and looked nothing like the photo. I have been unable to return it they just either respond with gibberish about the item being a custom dress ?? To them saying they think it is like the photo please keep it ! Over and over You will NEVER get a refund from these people. Dishonest.

I wished I had seen the reviews too. This company is fraudulent and shouldn't be trusted or ever used. I was given notification my product was shipped but it arrived a month later -which was too late for me. UPS has returned product to them with my instruction as I moved. However, they are trying to make up stories that I refused to sign for the product and it was to be destroyed. The English of the customer service rep is poor plus they are deliberately evading my complaints. Not getting anywhere. I'm not confident I will get money back. Looks like such a good site too. I hope they go out of business.

I ordered a wig on 9/24 and didn't receive the wig until 10/29 and when I open the box the wig was nothing like the wig I ordered so I sent an email stating that they send me the wrong wig and I received a response stating that it was the correct wig just a different craft. When I ordered the wig on the 9/24 my money immediately taken out my account. Now I got an email stating that they will give 30 dollars nothing but scammers

Worst service, wrong product, waste of money, will be telling everyone about the poor service

This company is a scam of the highest order!!!! Please avoid, made s purchase back in August 2019.... I never received the item that cost £260!!! The company only respond to emails, they were so unhelpful and was not willing to help. Luckily for me I paid with my Barclaycard.... after completing a complaint form for the refund.... the full amount has been refunded back to my account. Avoid at all costs, I was lucky to get my money back 👍🏽

THESE ASIANS ARE SCAMMERS. THEY CLAIM TO SHIP YOUR WIG AND IT NEVER ARRIVES. THEN YOU TELL THEM YOU WANT A REFUND AND FILE A CLAIM WITH YOUR CREDIT CARD COMPANY AND SUDDENLY THEY CAN EXPEDITE A NEW ONE AND THE ONE THEY CLAIMED TO HAVE SHIPPSED PREVIOUSLY HAS NO TRACKING UPDATES NEVER LEAVING THEIR FACILITY MONTHS LATER. THEY LIE, SAY THEY SHIP THEN THEY CLAIM IF YOU WANT A REFUND ON ANY OUTSTANDING ORDERS THEY NEVER SENT CLAIMING THEY ARE STILL PROCESSING THEY ONLY REFUND 1/3 OF WHAT YOU PAID. THEY INTENTIONALLY DONT PROCESS ORDERS TO THEN COLLECT YOUR MONEY IF YOU REQUEST A REFUND AND THEY LIE ABOUT SHIPPING ORDERS. I GOT A CALL FROM THIS DUST MAGGOT OWNER IN THE MIDDLE OF THE NIGHT ON MY CELL PHONE AFTER DISPUTED THIS WITH HIS THREATS. DO NOT DO BUSINESS WITH THEM AND ITS POOR QUALITY ANYWAY

I honestly wish there were a negative rating, as this company does not deserve any stars. I ordered two wigs and two wig stands. The wigs were absolutely horrible. I requested to return them right away and was told that they could not refund my full purchase price - as there were material and labor costs involved with making the wigs. Neither of them looked at all like the pictures - in style or color. I was so disappointed to have spent a few hundred dollars and be stuck with something I couldn't wear. Finally, I received their mailing address. I sent all items back to them and now the run around about getting any kind of refund is absolutely ridiculous. Do not order from this company unless You want to be scammed.

DO NOT WASTE YOUR MONEY...TOTAL SCAM!!! I ordered my wig and it finally arrived one month to the day from my order date. NOT even what I ordered. It looks like cousin IT from the old t.v. show, The Adams Family. When I emailed them, they did not respond until the very end to tell me that their wig design people had finished with my wig. The only way that I knew that my wig was on its way, was by my investigation on their web page, and then I received an email that my wig was on its way. They NEVER answered my request as to why my wig did not look like what I had ordered. I am beyond disappointed and discussed that I even trusted this online wigsbuy. I will never order online again. Again...DO NOT WASTE YOUR HARD EARNED MONEY... Thank you...chana zuriel