wigsbuy.comReviews of wigsbuy.com

Only gave one star cause I had to. Wig delivered yesterday what the biggest waste of money. I have had alopecia for over 30 years and decided to try a wig for first time. It looks nothing like the picture wish I had read the reviews first could of brought one the same off ebay for £20,paid £180. Please dont buy from wigsbuy you will be disappointed.

NEVER have I wasted such money, BUT I lost my son and was sick an balding...Purchased 3 junky wigs, sent back to exchange with no response...Lost $169.00 and Im on Medicare... TRAUMA

No compreis, son unos ladrones te cuesta 58 euros, te para la aduana y pagas 31 de impuestos y recibes lo que venden en un bazar chino es mas bonito, una porquería da no compreis nada por favor

TERRIBLE! WONT Communicate. Wrong wig sent. Don't mention they are in China. Wont acknowledge. Wont refund. TERRIBLE. DON'T USE.

I naively ordered a wig from Wigsbuy before reading the reviews, and then attempted to cancel the order the next day. They offered 70% refund and said my wig was in production and IF I did not cancel they would discount my purchase by $10.. Several days later I did receive the $10 so it gave me hope that I may be in the small percentage to get a wig as described on their website.. The wig arrived several days ago. The color was almost white and it doesn't look anything like what I ordered. I even question whether it is human hair. I sent them custom measurements and they say that I can't return because it is 'custom', however measurements of the cap appear to be nothing like ordered. I just filed a claim with PayPal and am hopeful I can get some of my $$ back. Wigsbuy are a total rip-off. Don't be naive like I was!!

Terrible, terrible, terrible!! I did "eventually" get my wigs but....they looked NOTHING like the picture. I don't recommend purchasing a wig from wigsbuy!

Fraudulent website. Do NOT order. After ordering I was unsuccessful in contacting them via email or phone (or their “live chat” button which does not work). Only after filing a claim did I hear from them at which time they asked me if I still wanted a refund for the order I purchased w expedited shipping (that I didn’t receive on time). I said Yes since that is what I asked for from the beginning. Again, no response from them. With PayPal after a couple weeks from filing you have the ability to “escalate” the claim if there still has been no resolution. So I contacted Wigsbuy telling them if I don’t get refunded I will be escalating. They then responded saying that would only refund me if I dropped the claim. Shady!! Thank goodness I ordered using PayPal. It took some time but I eventually got all my money refunded because they too were unable to get in touch with Wigsbuy.

I ordered what was supposed to be a 12" afro curly wig.and an 8" curly ponytail extension. What they shipped to me was a 5-6" curly wig instead of the 12" wig I wanted. Instead of getting the ponytail extension, I was sent another wig that was around 7-8" with a wavy texture. I immediately reached out to them to rectify the situation. They initially offered me a refund of $6.00 USD. I paid a total of $55.82. With the help of Paypal I was able to get them to agree to refund my full payment but I had to pay the return shipping fees then provide proof of return receipt. Turns out the charge to ship both wigs back in the original packaging was $56.00. Not worth it. I just threw the wigs away. I will never order another wig online ever gaon for anyone.