wigsbuy.comReviews of wigsbuy.com

Their login does not work nor does the password reset or chat and to return you must log in to their site so you are stuck and taken for what I paid for a very poor quality product that looks nothing like the picture. Stay away from these guys.

Do not ever send money to this “company”. In July I paid $194 for what was supposed to be a human hair wig. It was nothing like it was advertised and was a cheap synthetic wig. A piece of seaweed on my head wouldn’t looked 100% better and that’s no exaggeration. I’ve been waiting FIVE MONTHS for a refund and have sent 19 emails but keep getting blown off. It’s a total scam and they’ll never refund your money. $194 is a lot of money to lose.

They kept delaying shipment so I cancelled. After 6 moths of no refund I finally got them to refund half of my $200. They stole $100 from me.

Do not buy from this company! I ordered a few clip-ins thinking it would be a simple online purchase. It was the total opposite! 1. I noticed I didn’t get a shipping confirmation in after two weeks. 2. I e-mailed them to see why it was taking so long. 3. They told me it would take 30 days to get here. 4. I still haven’t gotten my $67 back 5. I literally could have went to a hair shop, bought everything I needed, and made the clip-ins myself in one day 🤦🏼‍♀️

This whole company a SCAM. They are set to scam you. They falsely advertise their products to make you think that the unit is virgin hair trust me don’t try to find out. If you already bought a unit I will advise you to take to someone that knows about units to tell you if it’s blended virgin hair or synthetic. The unit I bought was called amber and you could tell from far it was a wig.It just sat on top of the head it looked so dumb it was just a waste of money. 175.00 to be exact. Than they tried to bribe me with getting another one if I don’t want the 1st one what makes you think I want another whack wig. They will not take no for an answer when you try to return it. They will tell you it’s going to cost you a lot of money to send it back because their wig company is overseas. Avoid this site completely especially if you’re a first time buyer. Save your money.

WARNING DO NOT BUY This company is a fraud and a ripoff. They are in tandem the a company called DHL in the US. Many attempts were made to get our package. Wigsbuy kept passing the buck to DHL and that's where our package went missing/stolen. No refund and or they suggested they keep 50 of the 70 spent. F YOU GUYS

Please this write up goes as a warning to whoever is thinking of buying wig from wigsbuy.....please stay away from this people they are big frauds.I ordered on-line from them and was told after a month that they couldn't locate me and thereby has destroyed the wig without any recourse to the fact that I paid for the said item.I know it 's all a lie because the night they contacted me that my parcel is with DHL,the next morning I called DHL and they told me that the item has been destroyed. These people are the biggest frauds ever and do not even know how to plot their evil.I don't know if they are alone in this or in conniving with DHL.I had ordered before I saw reviews of their unscrupulous fraudulent acts.This people are in China not USA!

My experience has not been receptive since I received the wig after more than three months after ordering. It was the incorrect color, nothing of what I thought that I ordered. I have been waiting for over a week to try to return it, but no one would give me a return address. I was told that I had to pay a $15.00 return fee, and I agreed to pay it, but no one sent any simple instructions on how to pay the money. I sent the instructions to a computer geek, and she could not understand the instructions either. That being said, I can not reach anyone by phone, by live chat or by email that would help me to pay the fee, and then, get the address to return the wig. Now the wig does not look anything like the picture from which I purchased. It is poorly designed although I paid $191.00 for it. I suggest that you do not purchase from the company. There is no return address in the packet when the item arrived from China by DHL, which means that I return it.