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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Wonda B.
DO NOT BUY FROM THIS COMPANY. SHOULD BE SHUT DOWN. THEY DO NOT REFUND. THE ADS ARE MISLEADING. YOU CANNOT PHONE THEM. JUST GET A CONSTANT BUSY SIGNAL. YOU DO NOT GET A REAL NAME OF OWNER TO SUIT THEM. THEY LIE SAYING THEY REFUNDED PAYPAL AND PAYPAL SAY THEY NEVE RECEIVED THE MONEY.
Cristina R.
I ORDER A WIG FFOR which I paid$391.00 CAD.THEY SENT WRONG COLOR.THEY DO NOT WANT TO DO REFOUND. DO NOT ORDER. I WROTE TO THEM THEY DO NOT CARE.
Gavin W.
Avoid at all costs ! I wish I had checked reviews before purchasing. After multiple conflicting shipping timeframes I canceled the order because I had no confidence it would even arrive by the date it was needed ( over 2 months later than the order date) Multiple emails back and forth trying to get the full cost refunded... each time they’d come back with a different refund offer; at one point offering less than the amount previously offered. Stick to your guns and don’t accept their BS refund offers ! Eventually I got the full cost back, I suspect so that I’d go away ! Lol Scam business... in China, not the US as they indicate... poor English skills Just don’t do it ... there are so many options out there, find one other than Wigsbuy .
James
Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.
Liz
I wish I could give less than 1 star. Also, wish I had read these reviews. They took almost 6 weeks to send me a wig. Placed the order on 11/11/20, got the wig on 12/21/20, but my credit card was charged the same day I placed the order ($175). Not human hair, not the color I ordered, not the wig style. Hair feels like a very thin synthetic hair, color was very light, and the hair partition was in the middle, not on the side. I have no use for this wig. When I tried to contact the company for a return/reimbursement, there was no response what so ever. SCAM, SCAM, SCAM. -
Maureta F.
Horrible experience. Website is a scam for China. Do not buy a wig from there. Scam scam scam
janice G.
Do not buy anything from this company. Scam scam scam. No correspondence or emails from the company ever. Tracking says they tried to deliver but no one home. They did not leave a package notice nor do you know which courier company was used. No email saying they tried to deliver, so I am sure the package was never even out for delivery.
Neuforge B.
Horrible scam company and PayPal is in it too!