wigsbuy.comReviews of wigsbuy.com

I have only myself to blame for not coming here first to see what kind of reviews this APPALLING business has received before ordering my wig! I ordered a dark brown real hair pixie wig in a lovely short spiky gamine style. I got a dark brown real hair wig and that is where the similarity ended!! The cut is so bad it is actually laughable. I’m not exaggerating when I say it looks like it was done by a 6 year old - imagine what happens to a barbie doll’s hair on a boring rainy day in lockdown when a little someone borrows the kitchen scissors?! Now you’re on the right track. I’m not sure if it can be salvaged. I’m going to try getting it cut - you never know. I’m not wasting any time or effort in trying to get a refund because I’ve read enough here about this businesses so-called customer service policy!! FOLLOW UP I decided to have a go at getting my money back - still in the process of taking this up via PayPal.

I ordered a Halle look wig in the color she wore on the picture, which was short length and streaked color. I was sent a long blonde wig of NO use to me. I was ask to send them a picture of what I received. After doing so they told me they could not fully refund my money gave me no address for Return of this awful wig. I hate this company. I’ve removed my subscription have no plans to ever order anything again

On 1/31/21 I ordered 2 wigs from this business, upon arrival I was blown away at the inferior quality, looked like hair from a dog! I tried to return them, total cost $261.59. They did not want to give me a full refund, offered to give me a $40 discount, then $120, then $180, finally they agreed to give me a full refund when the wigs were returned to them on 2/25/21, still no refund! When I made this purchase I used a credit card and after that transaction my card was compromised, I believe because of them although I can't confirm that. I did not want to give them another card so we made an agreement to refund my money through PayPal, still no refund and they will not respond to my emails! Now they have the wigs and my money! This is way beyond the WORST business I've ever dealt with, customer service is a joke, either a recording or a busy signal, they do not answer their phone EVER!

RUBBISH sold and mislead on refund. They do not give the full refund and then when you pay the shipping you are totally out of pocket. Offered me $12 to keep the product which cost £52 and would cost me £52 to get it back to them.

They don't even deserve a star at all. How dare you sells wigs like this. I should've read the reviews first but I did not. I wasted my money because the wig I purchased was nothing like the picture. Whoever works within this company I feel sorry for you.

I purchased a wig and they sent the wrong wig, it’s horrible, not even the right colour and terrible quality. Doesn’t fit right and not even close to the right hairstyle they advertise. They say Wigsbuy Canada but the wigs come from China. The won’t get back to me after two weeks of emailing. And I bet they are laughing at me right now. Don’t believe the positive reviews I think they write them themselves or get friends to do it. Shameful. Beware! It’s free shipping but I got nailed with a $35.00 import tax.

Do not waste your money , Bought a Wig from this company for a friend who is fighting her 2nd round of Cancer. She was in the hospital when it was delivered, I didn't open the box because I wanted her to have the joy of removing it from the package so we had to wait till she was home. Once she opened it we noticed it was the WRONG Wig. She contacted this company and was pretty much told to deal with it. You don't know when you will actually receive the wig.. and when you do you better open it right away (gift for someone else or not). They don't care about making it right for the costumer if they are clearly in the wrong. I wouldn't recommend buying from them.

I haven't had a good experience, at all!! I spent $232.00 on a gorgeous wig, that I've never received. I'm very, very, very disappointed. I have asked for my payment to be returned, yet never received a return of what I spent for the wig!! I'm not happy.