wigsbuy.comReviews of wigsbuy.com

This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

I recently purchased a wig from Wigsbuy and I waited for 3 weeks and all I got was an apology for the delay. I sent an email asking that my order be canceled and a refund be sent to my credit card. I knew they would have a different way of resolving it, so I told them that if they couldn’t do as I requested, I would have my credit card reverse the charge. They only wanted to send me a small portion of the amount paid. I then received my money back on my card. I have never had to wait that long for a wig. I would not recommend Wigsbuy to anyone.

I've waited 5 weeks for a wig that was supposed to get here in 7-10 days expedited; and it's never come, in fact, they shipped and delivered it to: San Antonio TX and I live in: Vancouver Washington...then they tell me I could only get 1/3 money back! This company does NOT deserve even a one-star; however, one has to push a star to continue on. There's $349.00 wasted I will never see; and in the time when I've been unemployed through the Pandemic! They are a fraud in my opinion and 'may' even be run by the CCP running a scam. Buy in USA America! WARNING TO ALL AMERICANS!

This does not even warrant a 1, but I had to choose something. Wigsbuy.com is a scam. I paid $152 for a wige that was NOT what I ordered. Too big, wrong color, wrong style. They said not to return it until I had contacted them, or it would be an invalid transaction. I called and it rang busy many times, then I got an answering machine, but could not leave a message. I emailed and they did not respond. I called Bank of America. They said they could not do anything unless I had proof of returning it. But I could not return it or Wigsbuy would not validate the transaction. Oh yes, it happens that Wigsbuy is out of London and China. That was not apparent until I called the police and they checked it out. I am s___ out of luck. Hope this helps someone else.

Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.

I ordered wigs from there and they didn’t state that they were from China-another company name:Yourchics.com from Hong Kong. It was $247.00.I NEVER EVER EVER would have ordered from a company in Hong Kong. I notified this scam company immediately after they charged my credit card stating they scammed me and I contested it with my credit card company. I’m so sick of being scammed. Beware of the scammers. Have emailed them several times since and they refuse to respond. I’m going to file formal complaint with Attirney General and the BB. If I have to I will take them to small claims court

Took 8 weeks to arrive. The wrong item was sent. I sent them pics to prove that it was the wrong item. Ordered ponytails and the item they sent had no drawstrings and no clips. The ponytail was two times the size of the ad. Poor quality hair. I felt pranked, it was like doll hair or for a costume.

I ordered a wig that cost me $ 200.00 It was wrong color and style.Was not even close to description. I was told if i wanted to return it it would cost me shipping and i would only get $98 back.If i exchange for another wig i have to pay extra $20 for shipping. Its a crock of crap