Dunia T.
Terrible
What I bought was not what I got and they refused to refund the full amount back. Byers beware!
For any problem about your order, please feel free to contact us with your order number at [email protected]. We believe that your problem could be resolved soon.
wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Dunia T.
What I bought was not what I got and they refused to refund the full amount back. Byers beware!
Ralph
Buyer Beware! I failed to follow that rule, but encourage you to research this scam outfit. It's almost impossible to get in touch with them, and they lead you around trying to discourage one from putting up a fight. Just check them out before you risk your money.
Ever B.
If I could rate 0 star, I would. Absolute WORST customer service I have ever experienced. Also, the extentions had dandruff alllllll over them but when I contacted them with photos, they want to take off $38 from my refund And I had to pay return shipping. I would happily pay return shipping for a disgusting product but why no full refund? I would have bought something else! When I asked for a supervisor, they refused. Says EVERYTHING about the awfulness of this company. Felt like that episode of South Park where the cable guys rubbed their nipples whilst they said they couldnt help the customers.
Leslie P.
This fraudulent place ripped me off for $152. All numbers to contact them are no good. They only use automated emails that some will contact you in 48 hrs. When I disputed purchase because I can't contact them. They will produce a delivered receipt. You can't win but I will write any and everyone I can to get someone to start an investigation on these scammers. I'm donating that piece of wig and writing it off on taxes.I've brought wigs online and this is my first scam. When you try to dispute on the website it will say NO ORDERS. I'm Blocking them and still looking for anyway to report them.
Calvin M.
For some reason this message is coming up in my husbands name and or on his page when it shoiuld be on my page Monica Barbee ,This company is a fraud and they keep changing their name and advertising wigs that they dont have i ordered a wig from them and I wouldnt wer that wig even on halloween and then they only offered me 20.00 back on a wig that I paid 90.00 for and they even told me to take it to a barber and that it was only slightly off when it was a totally different wig than what I ordered and it was awful.
JD
Do NOT buy anything from this seller! They are a cheat! Company is listed as in the UK but they are actually in China! Bought a unit, it was ABSOLUTELY HORRIBLE! Send it back and seller wanted to keep my money. Thank goodness for paypal I was able to get my refund after 3months in addition to numerous emails sent! Just stay clear of this seller!
Wendie H.
Very disappointed in the wig I received. Terrible quality. Costing way more than it was worth. I've gotten better wigs for less than $100.00. and this cost me more than $200.00. This company is a scam. Do not purchase from it. I was a fool not to read reviews first. 4
Mae F P.
DO NOT PURCHASE A WIG FROM THIS COMPANY THEY ADVERTISE HUMAN HAIR WIGS, BUT THE WIG RECEIVED WAS LIKE HORSE HAIR AND LOOKS NOTHING LIKE THE AD. THIS IS A HORRIBLE COMPANY AND DOES NOT WANT TO REFUND YOUR MONEY. DO NOT BUY FROM THIS COMPANY!!!