Pearlene J.
This is the worst company I ordered…
This is the worst company I ordered from. I ordered a Nia Long wig $176. I have had one from a different company. But when I got this mess . Don't ordered from them
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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Pearlene J.
This is the worst company I ordered from. I ordered a Nia Long wig $176. I have had one from a different company. But when I got this mess . Don't ordered from them
Trish
It took forever to get my wigs after emailing repeatedly. Then….finally arrived today. Not at all what I ordered. NEVER AGAIN.
Laurel B.
Looked nothing like what I ordered. It was supposed to be bleach blonde. I received a straw looking, dried out piece of something. I can't tell what type of cheap material they used. I didn't even try it on!!! That's how bad it looked!
Desiree S.
COMPANY IS A SORRY FRAUD! STAY AWAY! ORDERED DARK BROWN, GOT BLONDE.
Dee W.
To be fair I wouldn't give this company 1 star. I am a cancer patient and I ordered a wig on 18 February, it is now 21 may and the company are telling me they are still preparing my order!!! Numerous emails get me nowhere, they reply telling me to be patient. Absolutely disgusting! DO NOT ORDER FROM WIGSBUY
McKenzi E.
Ordered mine last year, every time they email they tell me it’s nearly done and I can only have a $50 refund if I cancel because of labour already put into it .... 7 months on still no wig and still same excuse and same $50 refund offer... such a joke ... and I’m happy to post photos of every email I’ve been sent from them and me.... with what they say and to prove I’m not lying. So so sick of being told it’s nearly done. I don’t recommend ordering at all.
Suzanne K.
SCAMMERS Picking on the most valuable patients
PJ H.
My Question: Whose products is this company featuring in its website? Customers considering a purchase based in those optics should read and trust the reviews of this company. Sure there are a few "good" reviews... but non-burning buildings do not cast off smoke. It took better than 8 weeks to receive the $200.00 wig that I ordered. Because there was no response from the "email us" link, I went to the internet. TOO LATE! There is where I discovered the Truth Reviews. I read them all, even the multi-month battle that one customer underwent as she tried to get a refund. I was sooooo hoping that my purchase would be an exception to the horror stories. The wig finally arrived. I WAS WRONG. I opened the box and realized that I had paid for the worst looking assembly of stiff, straw-like, discolored fiber I have ever seen. I shutter to imagine the source of this wig. The website description is verbatim here: "Hair Material:Human Hair Length:10 Inches Hair Texture:Straight Cap Construction:Lace Front Cap Applicable User:Women". The website describes the color: "Color:HH#1B/30 Natural Black Evenly Blended With Auburn." It is not. The color is orange/brown. Given the world's health concerns, I put the wig in a black trash bag to protect my family. I would never wear this wig, nor would I insult some "needy" person by donating it. I considered just trashing it and never speaking of this again, for this situation is the result of my own ignorant trust. But I needed the catharsis of adding my feedback to that of others who have trusted this company to deIiver the product pictured on their website. I should have done my research before sending my money to an unknown company. There is no invoice in the package; this rongs true to the previous reviews, as well. I trust that no other person makes such a mistake as I have made.