wigsbuy.comReviews of wigsbuy.com

Do not buy from this company. I waited three weeks for my wig to arrive from China and only had seven days to send it back. I had to make an appointment with a hairdresser to take a look at it and determine if it was real hair and then customize it to fit my head. The wig had a large seam line that was visible on top and down the back. The box it came in didn't even had an invoice slip in it. I would not recommend this company.

Only one word to describe the wigs this company sells : AWFUL !!! I ordered a wig 2 weeks ago and it was not as described ! So I asked for a refund but the company tried to convince me to keep the wig with a refund of $12... I just wanted to send back this awful wig and have my refund of $52.93. They even wanted me to pay the shipping cost for $18 and refund me $35 ! Finally, Thanks God that I paid with Paypal because I opened a dispute and a claim on Paypal and they closed the case in my favor! So I got fully refunded ! Never again I will order on this website !!!

I will NEVER order from this fraudulent company again! The wigs I ordered were COMPLETELY different from the wigs I received, and it took months before I actually received my order. I trashed one because it was horridly horrible! And the other one is under my sink with hopes that I can use it for Halloween. Signed Robbed by Wigsbuy or whatever their actual name is…

This is SCAM. First, I thought they were American. They are in China.vThey sent me the WRONG item. On purpose. I ordered a wig, and they literally sent me some braid strands. When I asked for a refund, they offered me 20% and keep the POS or return the POS and pay S&H for a full refund. The minimum cost of S&H is $27.50. BUYER BEWARE. They messed with the wrong person this time. I am going to have them investigated and shut down .

This is a scam online store as so many others. You will not recieve what you think you ordered. Images are used to trick you in to buying. If you believe you can buy a hand tied wig for 50.00 pounds you need to see a wig specialist. People that know their subject. Worth their weight in gold 😀

If I could give them a 0 star I would have, but I had to give them at least one star for this review. Placed an order with this company online - The item I ordered and the item that I received are totally different. The item I received doesn't look anything like what I ordered, it is cheap junk (looked and felt like doll hair) and I believe I was a victim of BAIT and SWITCH. I have communicated with them via email to no avail. They refuse to give me a full refund and also want me to pay for return shipping. This is an unscrupulous company, they need to be shut down so they cannot do this to any other customers. I will now have to pursue this issue through PayPal. PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY! *Update - I disputed through PayPal and the company offered me $20 through PayPal, but they sent me a separate email offering to give me a full refund IF I CLOSED my claim (another scam) I declined and I also sent a screenshot of their email to PayPal. PayPal decided the case in my favor and the full purchase price was refunded to my account. It is a hassle to have to do this, but file those complaints and dispute the charges. They have to be stopped.

It took 3+ months to receive the wig I ordered. When it arrived, it looked nothing like the wig I thought I was buying for $217 and it was so small I ended up giving it to my child. I contacted the company wanting to return the item, but I was told that at most, they would refund $100 and I would have to it pay for the return shipping. If you decide to buy from this company, you’ve been warned.

Do not deal with this Company - I ordered a wig and when received it was not the colour pictured in their advertisement and demanded a return with full refund. They declined but admitted it wasn’t the colour pictured. The claim has now been escalated to Paypal. This is the last time I will order online as nearly all goods come from China and you will end up in this situation.