Philip S.
Not a good company to have anything to do with.
I too have been swamped with emails despite unsubscribing multiple times. As a previous reviewer has commented- it does indeed feel like harassment.
For any problem about your order, please feel free to contact us with your order number at [email protected]. We believe that your problem could be resolved soon.
wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Philip S.
I too have been swamped with emails despite unsubscribing multiple times. As a previous reviewer has commented- it does indeed feel like harassment.
Diane D.
I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.
MinhChau V.
ZERO STARS I would’ve given it a zero star if I could. I had bought a wig from them for my mom because her hair has been falling out and she was losing her confidence. I wanted to help her bring her spirit up and ordered this cute wig I saw on their site. But when the item came after 2-3 months it looked NOTHING like the picture. So of course I contacted their customer service. They were pretty quick to respond and sounded very genuine and friendly HOWEVER this was nothing but for SHOW. I contacted them stating problems with the wig that I received and sent pictures to show where the problems were. They then stated that they would give me a “refund” if everything was packaged back to the original box and sent to them but it turns out even after I have placed everything that had came in the box and checked it, and then mailed it. I have not gotten any response on my “refund”. It has been months and NO REFUND had came.
kim L.
Havent bought anything thank goodness. But they drive me nuts with endless emails even though i keep unsubscribing .They should be reported for harassment.
Elaine M.
I totally agree with all of the bad reviews. Do not buy from this company! They will rip you off!
Mrs S.
This purchase was a total scam. Iwish I had read the reviews earlier. The wig I purchased arrived with lots of worthless freebies. Instead of the one wig stand I had ordered, I was sent six. The wig itself was unwearable and I couldn't even part it as the base showed all the matted ends and the weaving. I tried to apply for a return but they offered me a paltry sum and another if I returned the wig which would have cost me again a lot of money. They did not honour the returns procedure stated in their terms. Fortunately Paypal came to the rescue. What you see in the photos is not what you get.
eM V.
So bad! How can I let all future customers know not to deal with this shady company? They say full refund if not 100% satisfied, yet they won't refund me. They are offering less than 75%. It took them almost a month to get it to me, and now the hassle of getting a refund is crazy. Don't buy from wigsbuy!!
JCW
SCAM I ordered my $290 wig over 3 weeks ago and it says on there site still preparing? They will not answer the phone or respond to emails but at least I paid with paypal so if they do not send wig or if not as described I can start a paypal dispute and probably win.