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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 550 reviews with 1 star · Clear filters
Pam M.
Does not even deserve one star. They are a scam. They sent me wigs which totalled over $300. I was not receiving them, so I contacted customer service, they wanted another $150 for border customs. I told them I wished to return, as that was way more than they are worth. They refunded me $110, and told me that was the amount I agreed to. So I’m out over $200. Going through chemo scam artists are the last type of thing you want to deal with.
Cairo P.
If you want doll hair, buy from WigsBuy. I was completely ripped off. I asked for a refund and all I heard was "crickets"!!!
Bev C.
Poor quality, only 7 days to return to China (Beijing)....no address on website for returning. Don't do expedite mail, I got item 7 days late and I paid extra $$ just to have for a wedding!!!!
Deborah B.
Would never buy from again. Read the fine print. No exchanges or refunds after 7 days, even though I never wore it. Wig looks nothing like the picture.
Dawn Kirby C.
I really wish I had read this first, spent over £170 on three wigs months ago. Still no wigs ! They have offered me a partial refund claiming that ‘because I want to cancel’ NO I said if I don’t have my goods then you should refund me in full!! No goods no money I have been receiving emails from them saying it’s being made but reading other reviews I’m unsure what is heading my way …. If anything at all 😏. Also have moved home since placing order it has been that long.
Shannon N.
RIPPED ME OFF. Have waited months for my purchase. Won't issue refund. Wont respond to requests.. Don't buy!
Sari Hope G.
Oh No!!!!! I wish that I would have read the reviews before I ordered from them. I had the wig on for less than 3 minutes and my entire head was itchy because of their inferior quality. It cost me $27.00 to send a $60.00 wig back. I did it because I did not want a total loss.They told me that they may not return my money because I did not follow their policy. You get what you pay for in this case which is garbage!
W G.
I ordered a wig on 2/05/2021 and still haven't received it nor the refund I requested 3 months ago. This company is a totally fraudulent outfit and should be avoided like the plague!!