Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Nov 16, 2018

We are sorry to hear that you were unhappy with our return policy. We do try to make them easy, simple, and as cost effective as possible. We also allow clients a good amount of time (30 days) to decide if they want to keep the piece. There will be more changes coming up with returns in the near future that you may like better. We hope that you allow us another opportunity. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 13, 2018

We are sorry to hear that you are unhappy with your experience. Our records indicate the wig/shipment was ordered on 10/21/18 and delivered on 10/24/18. This would be the only order we show for you. If you can provide us with another order number we would be happy to look into that for you.

Response from Wigs.com – The Wig Experts™Nov 13, 2018

We are very sorry to hear about your experience. When a pre-order is placed we do give you an estimated time of arrival, however sometimes those dates can change or get pushed back. Once the item is received we would have emailed you an update with shipping information. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 13, 2018

We are sorry to hear that you weren't happy with the piece you ordered. The color chosen was close to white, however the color 60 may be closer to what you are looking for. We would be happy to assist you in finding something else. We will have one of our wig experts call you to assist. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 9, 2018

We are very sorry to hear you didn't like the piece you received. We will have a wig expert/client care specialist reach out to you today to see if we can assist in finding something that might work better for you and to help with the return process. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 8, 2018

We are sorry to hear about your experience. Our records indicate you ordered on 10/18 and we emailed you on 10/22 about the item being out of stock and available in about 2 weeks from that (which is an estimated time of arrival). We have checked and the eta has been pushed unfortunately to Mid December possibly sooner. You are on the waitlist for the item, however if you don't wish to wait that long you can switch to a different color or we can cancel and refund you. We appreciate your feedback and would be happy to do whichever you choose.

Response from Wigs.com – The Wig Experts™Nov 8, 2018

We are sorry to hear you were disappointed with your order. We will have a client care representative reach out to you to try and assist in resolving this issue. We hope that you allow us to do so. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 6, 2018

We are happy to hear that, however we noticed you only gave 1 star. Was there something we could have done better? We appreciate your feedback.