Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Apr 4, 2025

Hi Betty, Thank you for reaching out. We sincerely apologize for any discrepancies you noticed with the RL29/33SS color in the Selfie Mode wig. This shade is a strawberry blonde blended with a dark red-brown, and because it’s a blended tone, it may not have the pronounced highlights you were expecting. If you're looking for a lighter, more highlighted look, we recommend considering Golden Russet (RL29/25) or Fiery Copper (RL31/29) as alternatives. These shades tend to offer more visible contrast and brightness. You can return the item if you're not fully satisfied with the color. We're here to help make the process smooth and easy for you. Additionally, we offer video consultations with our color experts, who are highly knowledgeable and can guide you toward finding the perfect shade to match your preferences. If you’re interested, we’d be happy to schedule one for you.

Response from Wigs.com – The Wig Experts™Apr 1, 2025

We are sorry to hear you are unsatisfied with you new purchase for this reason we would like to extend the opportunity for you to book a free virtual consultation with one of our experts via zoom. I have included the booking link below for your connivence. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Mar 28, 2025

We periodically offer discounts to our customers as an additional incentive. This by no means changes the quality of the items that are shipped from the manufacturers. We would recommend that if there is something you are unsatisfied with please note you may always return the item back to us.

Response from Wigs.com – The Wig Experts™Feb 24, 2025

Hi Jeanne we are sorry to hear you are experiencing some issues with your order so that we may gather some more information and assist you further a customer care representative will be reaching out to you in the next 24 business hours.

Response from Wigs.com – The Wig Experts™Feb 18, 2025

Hi Erin thank you for providing us with this information. We are sorry to hear you were unsatisfied with you purchase we will have a customer care repetitive contact you in the next 24 business hours to gather more information in regards to this purchase.

Response from Wigs.com – The Wig Experts™Feb 14, 2025

Hi Karen, We are sorry your purchase did not work out for you. However, we would love to assist you in finding something that will work for you. For this reason, we would like to offer the opportunity to book a free virtual consultation via Zoom below. I have provided the link below for your convenience. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Feb 5, 2025

We understand your disappointment with the hair topper. We strive to provide high-quality products and are sorry that this one did not meet your expectations. We appreciate you letting us know about your experience. We are glad to hear that the return process was smooth.

Response from Wigs.com – The Wig Experts™Feb 3, 2025

Hi Suzanne we are so sorry to hear you had issue with your delivery we apologize as we did not receive your email correspondence and will have a customer service representative follow up with you today.