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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Marianne C.
I’ve purchased this Flip wig 3 previous times and they are great. This last purchase the wig was flat no flip so I returned it and will reorder.
Response from Wigs.com – The Wig Experts™Mar 2, 2026
Marianne, We appreciate your continued purchases and are sorry the wig was not up to par this time. We value your feedback and will look into this issue as we prepare your reorder.
Diane R.
Had to pass up on 3 sales because I had to wait 7 months for my preferred wig to come back in stock. WHAT GOES!?!?
Response from Wigs.com – The Wig Experts™Mar 2, 2026
Diane, We’re so sorry for the long wait, and we completely understand how that could impact your sales. That’s never the experience we want for you. Please reach out to us directly so we can look into restock timelines and help find a solution moving forward. We truly appreciate your patience and your support.
Robin M.
The ordering process was simple and delivery was fast.
Response from Wigs.com – The Wig Experts™Feb 24, 2026
Robin, We appreciate you sharing your feedback. We are so glad the ordering process was simple and your delivery was fast.
Rita T.
I really wanted to love this wig and hoped this would be the one. But, didn’t matter how I would comb the front, you could see the cap. The hair just seemed thin in the front. But Wigs.com and Wig Outlet is absolutely the best to work with and so easy to return and try again.
Response from Wigs.com – The Wig Experts™Feb 23, 2026
Rita, We're sorry the wig didn't meet your expectations, especially regarding the cap's visibility and hair thickness. We appreciate your kind words about our easy return process. We value your feedback!
Diane H.
Having trouble matching my natural hair color. I have had to return several and still in the process. I will say the shipping was extremely fast and my money was refunded to my original payment method with 24 hrs. Would highly recommend this company.
Response from Wigs.com – The Wig Experts™Feb 23, 2026
Diane H, We appreciate your feedback and are glad the returns and refunds were handled quickly. We're sorry you're having trouble finding the right color match and hope we can help you soon.
Sharon
The wig I ordered was just as expected. I have ordered it previously. Thank you for your quick delivery and dependability.
Response from Wigs.com – The Wig Experts™Feb 16, 2026
Sharon, We're happy to hear that the wig met your expectations again! We appreciate your continued business and are glad our quick delivery is dependable for you.
Josephine A L.
Wigs are usually ready-to-wear, beautiful, perfect. My last two have problems. One came with no wave at all, :(. And a cut that is not the usual cut. The other came too long and with a no-wave hanging front. Next time I will return if the wig is not right.
Response from Wigs.com – The Wig Experts™Feb 10, 2026
Josephine, Thank you for your feedback. We’re sorry your last two wigs didn’t arrive as expected. That’s not the standard we aim for, and we completely understand your frustration. Please know you’re always welcome to return a wig if it’s not right; we want you to love it from the moment you put it on.
Michele
The color and style of the wig is very nice. The hair, however, is so shiny, it looks like a wig. I really don't know yet if I'll be wearing it. It looked beautiful and authentic on the model in the ad. Maybe I need to put on some make-up and glam up first.
Response from Wigs.com – The Wig Experts™Feb 4, 2026
Michele, Thank you so much for sharing your honest feedback with us! We’re really glad to hear you loved the color and style of the wig. We understand that the shine of the hair can feel a bit different in person, and sometimes wigs can appear shinier right out of the package. Many customers find that a little styling, dry shampoo, or light powder can help create a more natural look. We truly appreciate your thoughts, and we’d love for you to feel confident and beautiful wearing it. Please don’t hesitate to reach out if we can offer tips or help you decide if it’s the right fit for you!
