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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joanne
Shade way too dark.
Response from Wigs.com – The Wig Experts™Nov 24, 2025
Joanne, Thank you for your feedback. We’re sorry the shade turned out darker than expected. We’d love to help fix it! Please consider booking a free virtual consultation so we can see your current color and recommend the best solution. We're here to make it right.
Jan D.
Wigs look too fake. I didn't get the amount I paid refunded. Use caution when ordering talk to a rep and ask alot of questions
Response from Wigs.com – The Wig Experts™Nov 24, 2025
Jan, We appreciate your feedback and apologize that the wigs appeared artificial. We're sorry the refund wasn't satisfactory. We have contacted you directly regarding this issue. Talking with a representative can clarify questions.
Rebecca B.
The wig I received was badly cut and had no shape at all. But, the company made it easy to return for full reimbursement if I paid the return postage.
Response from Wigs.com – The Wig Experts™Nov 18, 2025
Rebecca Busby, We regret the wig's cut was not satisfactory. We're glad the return process was easy, even though you had to pay for return postage. We appreciate your feedback.
Judy C.
Bangs are too long for my face
Response from Wigs.com – The Wig Experts™Nov 18, 2025
Judy, Thank you for your feedback! We’re sorry to hear that the bangs feel a bit too long for your face. We always want you to feel confident and completely happy with your style. We’d love to help you get the look just right. We can set up a virtual consultation to recommend better style options.
Anita W.
I disliked the quality of the hair and not enough color options for bleanded black nodes.
Response from Wigs.com – The Wig Experts™Nov 7, 2025
Anita, Thank you for sharing your feedback. We’re sorry to hear that the hair quality and color selection didn’t meet your expectations. Our goal is to make sure every client finds the perfect match for their style. We’d love to invite you to a free virtual consultation with one of our hair experts. We can help you explore color options and recommend styles that may work better for you.
Miriam M.
The wig color was too white blonde and not enough brown.
Response from Wigs.com – The Wig Experts™Oct 29, 2025
Miriam, Thank you for sharing your feedback. We’re sorry to hear the color didn’t match your expectations. We always aim for accuracy in our shades. To help you find the perfect color match, we’d love to invite you to book a free virtual consultation with one of our wig experts. We can guide you to the ideal shade and style for your look.
Linda J.
The wig was way to big, it all bunched up in the back/I tried using the adjuster on the back and it was still to big. As women get older we still want to have a wig that isn’t those tiny tight curls and white.So we have thinner hair so continue to make dense wigs. Thank you Linda!!🙂
Response from Wigs.com – The Wig Experts™Oct 29, 2025
Linda, Thank you so much for sharing your feedback. We truly appreciate your thoughts and completely understand the importance of finding the perfect fit and style. Wig sizing can vary, so we’d love to help you find one that feels just right. We recommend scheduling a free virtual consultation with one of our wig experts. We can assist you with proper sizing, adjustments, and choosing styles that match your needs and preferences.
Bria B.
Shipping was fast, selections are great! However one of wigs came in really bad condition (it was ripped and frayed)
Response from Wigs.com – The Wig Experts™Oct 21, 2025
Bria, Thank you for your feedback. We’re glad to hear you were pleased with the fast shipping and product selection. We’re very sorry that one of your wigs arrived in poor condition. This is not the quality we aim to deliver. Our team will contact you directly to resolve this issue promptly.
