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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
wigs.com
Website
wigs.com
Category
Wellness & Spa
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Brilliant,,,, great service. Only one week to arrive in Western Australia...i’ve Waited longer for postage within my own country.. the wig was everything I had hoped for. Great colour, and style. I wouldn’t hesitate in buying another.
My reason for wanting a wig was my disappointment in finding a hairdresser to colour my hair without the need for toner. Also my hair was getting shorter and shorter and costing me a fortune. With wigs.com, I have my chosen style, and colour, and no need to sit through another expensive and disappointing salon appointment.
PG
P. G.
Wonderful customer service and I am…
Wonderful customer service and I am very pleased with the wig. Thank you!
GC
Georgette C.
I spent three months on a different wig…
I spent three months on a different wig site, examining the colors, styles in different lighting, and bought a wig .It was extremely sparse, and the fibers felt rough and the colors were nothing even close to what I saw online....I am a Cosmetologist (retired) and I have had wigs for years. Now I need lighter base color and highlights. I returned it and bought a different one. I spoke to the business on the phone a few times and the person did not know one thing about the "Levels" in colors....#1 is black, and # 12 is platinum and browns/reds/golds in between.....It isn't rocket science and a WIG Company should at least know what I am asking for. The next one was NO DIFFERENT than the first one, in the level of color, and was NOT a large cap size!! I returned it and actually bought another one in a dark color, which turned out to be only slightly darker!!! I was finished with them, and discouraged. So....after spending too too much time on my hair, I typed in "Wigs" and was brought to this site, saw what I wanted, watched the video, chose one and it is PERFECT. The color is just dark enough, has very light highlights in front, and lowlights throughout!!!! It is a large cap, fits perfectly, and doesn't even need to be trimmed, as I like a full, "Messy" look. If I knew how to, I would send a photo, but my laptop and I are not close friends, yet. THANK YOU!! I will be buying another, in a different style, soon!
LS
Linda S.
The wig was beautiful
The wig was beautiful, color was better than in the photo!
My problem is a low forehead .....when i put it on ...the front was down to my nose. I had to return it. I was so sad about that!
Thank you
RK
Rebecca K.
Great
Great. Love my wig
DA
daniela
Bellissima parrucca bellissimo styling…
Bellissima parrucca bellissimo styling come da foto
SL
STEPHANIE L.
Great experience
Quality product with great color choices. Received quickly and ready to enjoy. Great experience and will order again.
HP
Hilde P.
Fast service
Unfortunately, I had to return the wig because the color was all wrong, but I’m giving a 5 star review because of how simple and fast the return was. My acct was credited 3 days after I sent the wig back - no questions asked and no restocking fee. I have not had this experience with other online stores, so I am very impressed. Will definitely order my next wig at Wigs.com