Wigs.com – The Wig Experts™Reviews of wigs.com

Sadly is going back. Nice quality realistic just to full.

The base is small and the clips are not comfortable. The hair is pretty and not too much which is what I wanted. It’s just something I need to get used to. I may try for a slightly larger base next time.

The United wig was very comfortable but had to return. It didn’t look natural. The color did not look good and it kept falling in my face and wouldn’t stay where you try to move the hair.

The wigs would fit better if they were truly made to size. Your offering of large wigs is pitiful. Then when I do find a size large option when it comes, it doesn't fit right. It fits like a medium. You have gorgeous wigs and I would love to sample more of them. Please make more size large so that me and my large head will be happy. Nancy Jardine.

Two out of the three pieces I received this shipment are lopsided! This has happened in the past, but seems like it is occurring more often.....

After paying for shipping you get hit with more shipping costs. UPS is always a rip off

This was my third wig after returning the first two. I would probably return this one as well but I’m tired of having to go through all this. The first two wigs I bought were of a different brand. This one was by far better than those two. But it still had some issues. There were a lot of kinked hair all over the wig. Hair that was oddly curled. But I’m in the process of going through the whole wig and fixing all of the oddly shaped curls.

This is lower than I would have rated Wigs.com in the past and the reason is the last product I received was clearly previously owned. It arrived without the zigzag manufacturer's part, without the usual protective hair net, the hair was a mess and the curls had been obviously altered, likely by brushing. This is totally unacceptable. I don't know if this was the fault of the manufacturer or Wigs.com as it is not clear whether this was directly drop-shipped or went through the Wigs.com warehouse on its way to me. In any case, I will be very reluctant to purchase from either Jon Renau or Wigs.com again. Also, when I ordered a product in a discontinued colorway, no one from Wigs.com bothered to contact me to let me know to make another choice or get a refund. I waited weeks before it was apparent that something was wrong. The deliveries are often slow from them, but this time it was that they left the colorway on the website as if it was in stock and failed to act until I called and pursued the issue. All of this is unnecessary. Charge whatever price you must, but good, fast, communicative customer service is the least we can expect, especially when there is competition for theses products and services, some of whom never have this problem at all.